Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

December 17, 2021

I rarely write any review. But here's one I really need to write. I run a small shop and have limited budget. Most "free" apps on Shopify are either not entirely free, limited trial period, limited functions, or simply broken. But THIS! Automizely has heaps of premium functions. Just need to chat with their ever present friendly support team and tada! ⭐️⭐️⭐️⭐️⭐️

Jaimie Baby
Singapore
About 1 year using the app
February 9, 2022

Easy to manage and customize. I downloaded this app to help me better understand my customers and how to respond going forward.

Ascend Apparel Shop
United States
About 1 year using the app
Edited September 27, 2022

This is the best review app out there! I have been using this app for over a year and I have never had any issues.

Bubs 'n' Bits
Australia
About 1 year using the app
November 9, 2021

I just dowloaded the app, the customer service is great and the app seems quite easy to process. I'm looking forward to using it !

Dégourdi[e]
France
About 1 year using the app
September 30, 2023

Excellent Customer Service and Quick too!

VIBE LIFE APPAREL
United States
About 1 year using the app
Edited August 19, 2021

Great customer support! I was confused about removing my Automizely branding and they quickly did it. I even learned some new things about my Shopify store! Looking forward to using the app! Thanks!

Kitschy Cocina
United States
About 1 year using the app
Edited September 19, 2021

2nd time receiving help and again the service is A1. Fast response and completely free to remove any restrictions on the widget!

MyOwnSpecies LLC
United States
About 1 year using the app
July 14, 2023

We've been using this app for over a year now and it has been great for our website. I like that we have the ability to copy reviews from other platforms and add them to our website. It's super customizable to adjust to the look that we want. Never had any issues with this app. I reached out to customer support to ask how to show the reviewer's full name, the support answered me promptly with directions. Highly recommend!!

Soul Insole
United States
About 1 year using the app
June 13, 2022

I used this app for a while and I love it. Super recommend. The customer service is absolutely amazing.

The Lux Things
United States
About 1 year using the app
October 8, 2021

Great service They solved my problem on time really quick i 100 percent recommend automizely apps they are really helpful

RESJ Stores
United Kingdom
About 1 year using the app