AfterShip Feed for TikTok Shop , 589 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration with Shopify and TikTok Shop, allowing efficient product and order syncing. Despite a slight learning curve, it's praised for its intuitive interface and live updates from Shopify. It's noted for managing products on TikTok Shop more efficiently than TikTok's seller center. The customer support team is recognized for their prompt and knowledgeable assistance via chat and 1:1 video calls. Merchants also find the 30-day free trial beneficial.
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customer service is very helpful
I appreciate Deep for handling my concern and giving me a resolution.
Awesome very helpful and understanding this is my first time doing this and I really loved how everything was broken down to me to get a full understanding
I haven't seen so greedy developers as these. We have installed the tiktok shop app to manage products and orders directly via Shopify. As we have a whole team who is dealing with it, we have noticed that we need to give them access to the app but we need to pay for every single member who wants to join and have access to it. It's $12 per seat!!!!! This is ridiculous. Never seen this kind of stuff before and as soon as I installed the app, I removed it and knew that I would not use it again. As an addition, you don't have any information on the app page regarding the pricing. We agreed to pay $18 for an app but an additional 24 is not acceptable.
Thanks for sharing your valuable feedback. Apologies for the inconvenience caused. Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue will be dealt with with priority.
I would request you to please tell us how many members you would need to add to the organization, so we can find a workaround on this.
We will try our best to assist you on the same.
Do let us know if you need any other assistance while using the app. We are available 24/7 via the contact support option on your account.
Regards,
Team AfterShip
love this they make it very easy to undrstand
Great help, I followed her directions and everything worked out perfectly... Now I am able to do what I needed to get done.
Thanks again
So far this app has been easy to use. Customer service is great and fast!
Although learning the new app & connecting it to tiktok shop is confusing the team at Aftership is most helpful. I've reached out several times and they are always quick to respond and so helpful.
Thanks for your valuable feedback. We are sorry to hear that you faced issues while setting up the app.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
very helpful and patient. was right on point with every question i asked i hope its more like this person bc im truly going oto need a lot of help thru this process
Great help from akanshka, thank you:)