Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient syncing of products and orders between Shopify and TikTok, expanding sales channels. It's praised for its user-friendly interface, quick setup, and seamless integration. The app provides live updates from Shopify and syncs inventory quantities, simplifying stock management. Merchants appreciate the prompt, knowledgeable, and proactive customer support. The app also offers a 30-day free trial for merchants to explore its features.

December 6, 2023

Their customer service team is exceptional and goes above and beyond to make sure I'm satisfied. Highly recommend!

Kismet Montecito
United States
About 21 hours using the app
May 26, 2023

They don't tell you that sync of inventory to TikTok TAKES 24 HOURS!!.. Pointless waiting that long, may as well update it myself in TikTok. There are other apps that update instantly, so I will now need to delete this app.

The Candle Brand
United Kingdom
9 months using the app
AfterShip & Automizely replied May 26, 2023

Thank you for your Feedback.

I am sorry to hear about your recent experience. I want to clarify that our app's inventory syncing is actually real-time, as long as your products are properly linked or synced with our app. We understand how crucial accurate inventory information is for running an online business, and we are committed to providing top-notch features to help streamline your operations.

In addition to real-time inventory syncing, our app offers batch editing capabilities and order syncing functionality to make managing your store even more efficient.

We apologize for any inconvenience caused by the miscommunication from our team that led you to believe that inventory sync takes 24 hours.

We value your feedback and would like to assist you in resolving any issues you may have experienced. Please do not hesitate to contact us if you need further assistance.

Thank you for bringing this matter to our attention. We strive to provide excellent customer service and look forward to helping you make the most of our app.

Best regards,
Team AfterShip.

December 7, 2023

Great help from the awesome customer service and I love my 30 day free trial opportunity to get started!

Browngold Fashion
United States
About 2 hours using the app
August 18, 2023

Fairly easy to set up and connect to your tiktok shop. However, I had some Syncing related questions & decided to ask for help & the customer support Rep "Sadhan" was very helpful & answered all my questions.

ShopAnimeStyle
United States
4 months using the app
July 26, 2023

Great experience thanks Aditya, sorted out my issue. Thank you. I could not sync at first but eventually it worked.

TOCU
United Kingdom
4 months using the app
September 9, 2023

Sweet people help me link my account and with any other questions i have so far its working well! :D

LIBERA Fitness Apparel
United States
3 months using the app
December 6, 2023

Jai was fast and fantastic

The Olde Hickory Alchemist
United States
2 months using the app
December 5, 2023

Amazing app

Betifly.co.uk
United Kingdom
5 months using the app
August 31, 2023

So far this app has been really helpful to get my items into Tik Tok. Definitely would recommend!

Little Handpicked
United States
4 months using the app
November 20, 2023

Jai did a great job assisting me

Michael Alexander
United States
3 months using the app