Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and TikTok Shop, allowing efficient product and order syncing. Despite a slight learning curve, it's praised for its intuitive interface and live updates from Shopify. It's noted for managing products on TikTok Shop more efficiently than TikTok's seller center. The customer support team is recognized for their prompt and knowledgeable assistance via chat and 1:1 video calls. Merchants also find the 30-day free trial beneficial.

November 7, 2023

So far this app has been easy to use. Customer service is great and fast!

Pearl Tresses
United States
5 days using the app
September 26, 2023

Quick service!

The Urban Clothing Shop™
United States
6 months using the app
October 8, 2023

Great service to use with tiktok shop

Market Maeva
United States
3 months using the app
September 21, 2023

Very helpful member of staff who took the time to go through a step by step process to help fix my issue.

SEVENTEEN LONDON
United Kingdom
8 months using the app
October 13, 2023

Fabulous! Super easy & straightforward

shopkleindesigns
United States
About 2 months using the app
October 22, 2023

quick and went above

Fabulous N Fit
United States
20 days using the app
September 25, 2023

very useful to have agents on hand to help. fast reply and great knowledge

Golden Luxe Jewellery
United Kingdom
5 months using the app
February 11, 2021

nice app, good customer support, its easy to use and a must have for every store and its free, congrats to all developers

Akisym
Brazil
Almost 3 years using the app
April 11, 2021

Doesn't work. It's not an actual app you store is just added to the aftership app & none of the products synced over for me. The link provided also doesn't take you directly to your catalog on the aftership app but rather to a collection of different stores. Will be uninstalling.

Soeur Beauty Co
United States
Over 2 years using the app
AfterShip & Automizely replied April 12, 2021

Dear customer,

Apologies for the inconvenience caused. It is unfortunate to know that your experience did not meet the expectations.
We will surely get all your issues resolved and make you a happy customer.

Please let us know our support team is available 24X7.

Regards,
Brishketu

Edited March 28, 2021

Five stars for customer service. Was quick to download and start up. You have to have a different app that then hosts your store. It is okay so far. I have not been able to customize the homepage of my store app... I don't know if it's me or a tiny glitch with customization but when I chose a specific collection to display on the homepage, all the products disappear. My collection thumbnails are not updating either. When products are listed on the page, the app appears clean, aesthetically pleasing and easy to use. All in all, If I can get these small issues worked out... I think it will be a wonderful asset.

Bright Iris Designs & Boutique
United States
Over 2 years using the app
AfterShip & Automizely replied March 28, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

AfterShip Team