Reviews (682)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate the syncing of products and orders between Shopify and TikTok Shop, saving them time and streamlining operations. They find it easy to use after a brief learning period and value the responsive customer support provided through live chat and 1:1 video calls. The integration with TikTok Shop has notably expanded their reach and potentially increased sales.

November 9, 2021

I have installed this new app onto my shop and my first support experience to help me with an issue was great. Support available very fast and help you with pleasure.

overcare
France
2 days using the app
October 11, 2023

great customer service!

PEACHI PLANTS
United States
1 day using the app
July 24, 2021

Awesome app..looking forward to doing more with it!! Great support. very responsive app. Only wish we could rename and brand the app.

AccessHub
United States
1 day using the app
September 5, 2023

Didnt take long to get a person to help me. Rep was very detailed and helpful.

Mommy Is A Nightowl LLC
United States
1 day using the app
August 7, 2023

Fantastic Support...swift and straight to the point with supporting visuals and much needed instructions.Thanks.

Marcia Creative Arts Shop
United Kingdom
1 day using the app
August 8, 2023

Customer service was very helpful and made it so much easier to set up my TikTok shop! Having orders connect to our Shopify will also help us manage inventory better so looking forward to using AfterShip for some time :)

Kingdom of Threads
United States
1 day using the app
August 9, 2021

Very good and helpful! I contacted customer support to verify my account and they got it done straight away

Badbjewellery
Australia
1 day using the app
November 1, 2023

Firstly i have to say this is what i was looking for all along and finally found it. Syncing my inventory quantity was proving a real pain but thanks to Aftership -Anmol and his team were really helpful. They took me through their app and answered any questions i had. The meeting and demo was setup nice and easy. I will continue using the app as the price point is just right. The team scheduled the meeting to my availability and the aftercare is the reason for choosing them. Thanks to the team once again.

Fresh Jora Ltd
United Kingdom
1 day using the app
September 6, 2023

super easy, just what i've been looking for for tiktok shop syncing.

bymehshake
United Kingdom
About 24 hours using the app
August 19, 2023

everyone has been super helpful when needed on getting my products synced and with tech issues! highly recommend

ACIRE STYLE
United States
About 24 hours using the app