Reviews (633)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient syncing of products and orders between Shopify and TikTok, expanding customer reach. Its user-friendly interface, easy integration, and quick syncing capabilities are highly praised. The customer support team is commended for their prompt and knowledgeable service. Merchants also value the 30-day free trial and live updates from Shopify. It's described as a simple, intuitive solution for integrating Shopify with TikTok Shop.

August 2, 2021

Customer service is very quick to respond. You need customer service to install - no option to do it without, but not a problem. Good for a free app and looks nice but does not provide you with a searchable app in Google Play for example. The app itself is connected to several other stores but the link they provide does take you directly to your own store, which is the compromise I guess of having a completely free app. The app is easy to customise. I have 466 products in my store and so far it has uploaded about 50 products in 3 days so my estimate is that it will take over 3 weeks to get the app showing all my products which is very inconvenient. They have assured me that they are looking into this now. I would recommend for shops with a small inventory that are starting up.

melaninworldplus.com
United Kingdom
About 2 months using the app
AfterShip & Automizely replied August 2, 2021

Thanks for your valuable feedback.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.

Please note that our app can easily be searched on the Google Play store as ‘All-in-one Shopping’ app that provides access to the shoppers to a wide range of products and stores. The ‘Automizely Mobile App Builder’ is built specifically as a mobile app for the promotion of your store, so that your customers can directly access your store from their mobiles too!

As for the products taking time to sync in the app, we are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly.

Trust us, we work very hard to make our app user friendly and provide a great support experience.

Regards,
Neelima Aggarwal
Team Automizely

June 8, 2023

They were very supportive and helpful right off the bat. Kumar offered a discount to get me started so I can start selling more products. I hope to have a long and fruitful business relationship with them. Syncing products to Tiktok is a very straightforward and simple process and I am impressed with how fast and light the app is.

AP4Liberty
United States
About 1 month using the app
AfterShip & Automizely replied June 8, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are implementing our services, we will be helping you with upgrading the plan at affordable.

It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

October 7, 2022

no one is responding to me, this app has been installed and is coming up with a blank screen, been over a week waiting to get any help from developer. PLEASE HELP

Tomm Jewellery
United Kingdom
28 days using the app
AfterShip & Automizely replied October 24, 2022

It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users.

It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.

We regret the inconvenience caused to you.

Regards,
Team Automizely

Edited November 24, 2021

Ankush rapidly got my app ready for push notifications and customisation. Great app and customer support.

Cleekers
United Kingdom
1 day using the app
August 9, 2021

Very good and helpful! I contacted customer support to verify my account and they got it done straight away

Badbjewellery
Australia
1 day using the app
December 21, 2022

the page is broken tells me to refresh page and i. do but still doesn't resolve the broken page issue. i still have the app in a hope that i be getting this issue resolved

fashionbazaar
United Kingdom
24 days using the app
AfterShip & Automizely replied December 22, 2022

Thank you for your Feedback.
It is unfortunate to know that you are facing a broken page issue with our app. However, this is not the experience we want to provide to our users.
It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate the broken page issue that you are facing. Please check your inbox, as we will contact you via email shortly.
We regret the inconvenience caused to you.
Regards,
Team Automizely

May 11, 2023

Great so far! Excellent customer service and the sync feature worked flawlessly. This is the app you should use for bringing Shopify products over to TikTok Shop!

MAKEUP IN PLACE
United States
About 23 hours using the app
June 17, 2021

I used this appl to build my app. It is a very good app and I would recommend to starters out there.

TRP eStore
India
About 23 hours using the app
April 1, 2023

Love the quick assistance that I received!! Pooja was awesome and didn't have me waiting long at all!

EXD Collections
United States
About 21 hours using the app
October 12, 2021

Just downloaded the app so I havent been able to test it as much yet - however the costumer service is amazing ☺️

Puddershop
Norway
About 20 hours using the app