Reviews (638)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient syncing of products and orders between Shopify and TikTok, expanding customer reach. Its user-friendly interface, easy integration, and quick syncing capabilities are highly praised. The customer support team is commended for their prompt and knowledgeable service. Merchants also value the 30-day free trial and live updates from Shopify. It's described as a simple, intuitive solution for integrating Shopify with TikTok Shop.

November 13, 2023

Jai was able to provide steps needed in order to resolve my issue.

Suga Buga Baby
United States
About 2 hours using the app
October 17, 2023

Disappointing start waiting 4 hours for the 95 products to pull through as advised by chat support - unfortunately to find that it still isn't working with no real guidance on whether it will or not - support feedback is the the products are under review (this is not the case) they have not been pulled through by the app - only 4 products made it onto the tiktok shop - not a great impression at all - i then joined a google meet with Kumar who quickly resolved this issues

CurlyGirlMethodClub
United Kingdom
About 5 hours using the app
AfterShip & Automizely replied October 18, 2023

Thank you for your feedback and recommendations. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience going further.

We are happy to know that your issue has been resolved now.

Trust us, we work very hard to make our app user-friendly and provide a great support experience.

Regards,
Team AfterShip.

November 27, 2023

Very helpful and responsive

Natural Jewels
United States
27 minutes using the app
June 30, 2021

Thank you very nice app.
Fast, good and amazing customer service.
I will recommend it to my friends.

TOLAVITA
United Arab Emirates
About 7 hours using the app
July 11, 2021

So far the setting up process seems easy. It's a great thing that's it's free to do too. Will probably update once I spend more time on it.

Lifestyleish
United Kingdom
About 7 hours using the app
AfterShip & Automizely replied July 11, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Automizely Team

September 19, 2023

The support team is very nice

rjspret.com
United Kingdom
About 4 hours using the app
February 8, 2021

please delete your app to my store now. it's impossible that there ins't a way to do this on my own.

Il Lago Nella Valle
Italy
About 6 hours using the app
AfterShip & Automizely replied February 8, 2021

We apologize for the bad experience you have had, Our team has reached out to you via email to assist you on the same.

Regards,
Automizely Team

February 8, 2022

The app seems to be very easy to set up & if you need help customer service is very quick to answer. I haven't actually used it yet after setup, but I hope all goes well.

DeFit Designs
United States
About 6 hours using the app
AfterShip & Automizely replied February 9, 2022

We are glad to know that you are happy with the app and the customer service support.

Thanks for your valuable feedback. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Rupam
Team Automizely

November 2, 2023

user friendly - straight forward instructions

vierlondon
United Kingdom
About 1 hour using the app
July 27, 2023

Kumar was very helpful and pleasant, he dealt with all my queries in a timely and efficient way and suggested ways to contact TT when he was not able to provide the solution himself.

Aquila Jewellery
United Kingdom
About 5 hours using the app