Reviews (682)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to automate the syncing of products and orders between Shopify and TikTok Shop, saving them time and streamlining operations. They find it easy to use after a brief learning period and value the responsive customer support provided through live chat and 1:1 video calls. The integration with TikTok Shop has notably expanded their reach and potentially increased sales.
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AfterShip Feed is one of the best options out there for syncing eCommerce platforms and TikTok Shop. What really stands out to me, though, is their amazing customer service. They are always ready to help and make the process as easy as possible.
Sadhan was great did a fantastic job helping sync my products and orders!
Deep was very helpful in assisting with my issue. He gave me good advice on how to fix my issue and everything worked out in the end.
Akanksha was very helpful and knowledgeable with AfterShip Feed.
Although the outcome I wanted wasn't ideal she offered an alternative which worked.
She told me that there was a new update on the way that would resolve the issues I was having should I face the issue again.
This app is great. Every time I need help with something they get back to me quickly and are very professional. The only reason I'm rating as a 4 star is because they offer an essentials package of 100 orders and a pro package of 500 orders. I really think they should offer something in between both of those packages.
Thank you for taking the time to share your feedback regarding our app. We truly appreciate your kind words about our prompt and professional support.
We have carefully noted your suggestion regarding our pricing packages and understand your desire for a more tailored option that better aligns with your business needs. Your input is invaluable to us, and we are committed to providing pricing plans that accommodate a wider range of requirements.
We aim to offer a solution that better suits the needs of users like yourself who may require a higher order limit than the Essentials package but find the Pro package exceeds their requirements.
Could you please share your availability, so we can schedule the meeting at your earliest convenience and discuss your requirements?
Regards.
Team AfterShip.
This App is amazing, how quickly you can start selling in Tik Tok Shop. And support is incredible, Deep helped me a lot and it was super fast. 100% recommended for sure!
Great app for easy IOS app building, TikTok Shop syncing a bit difficult but still overall a great app to use! Customer support was so helpful! Ayushi was a great help and super kind!
Worldclass service by Jai, Kumar, Deep and Priya - they are always very helpful and prompt in resolving any issues that I faced. App has a clean and user friendly interface which makes it straightforward to sync products and orders. The app is easy to integrate, highly recommended!
Being a TikTok Shop merchant can be stressful, but with AfterShip Feed app's customer service, all your issues are practically eradicated. They offer quick solutions and always do follow-ups, ensuring customer satisfaction is guaranteed!
This app continuously submits the order into Shopify under the wrong location causing issues. Been on with support over two weeks and still no correction. Inventory nightmare!!
Thank you for sharing your feedback with us. We apologize for the synchronization issues you've encountered with order syncing to different locations. We understand the frustration this has caused.
I want to assure you that our team has thoroughly checked everything on our end and we are now working closely with Shopify to identify the root cause of the problem. Our goal is to find a solution as quickly as possible to prevent any further disruptions to your inventory management.
We appreciate your patience and understand that the experience you described is not acceptable.
If you have specific concerns requiring immediate attention, please reach out to us directly at support+feed@aftership.com, and we will do our best to assist you promptly.
Thank you for your patience and for giving us the opportunity to address your concerns. We value your feedback and are dedicated to enhancing your experience with our service.
Regards,
Team AfterShip