Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

January 22, 2024

Quick and helpful support by hana

KriyaFit
India
About 2 months using the app
January 25, 2024

Tiana was a wonderful help. I recommend the chat service.

Pelucci
Australia
4 months using the app
March 8, 2024

Great support !! Thank you Tiana for helping me with the popup set up. I'm looking forward to seeing results.

Pet ID Tags
Australia
About 2 hours using the app
January 10, 2024

Customer service named Abby, is very friendly and responds quickly to problems, thank you

bateeq
Indonesia
About 1 month using the app
January 4, 2024

Easy to use and a great team behind the service. Hana is quick to resolve any issues that come up!

KatyMedSolutions
United States
28 days using the app
December 16, 2023

I have never ever experienced such a detailed to precision Service, Esther is so dedicated she makes sure issue is resolved and otherwise involves the developers to fix it - Besides all the amazing stuff Avada is Unique and i wish all the best to continue and grow. Without Avada i cannot imagine a future for my online business.

BooxWorm
Sri Lanka
14 days using the app
December 13, 2023

I recommend AVADA for e-mail marketing and pop-up message services.
Thanks to Audrey and the AVADA support team!

AIVI Cosmetics
Romania
4 months using the app
January 6, 2024

Very easy to use application, very timely service, especially thank you Lydia!

BEYOLOVE
United States
20 days using the app
April 8, 2024

Amazing team. Always working so hard to help out. Love this company

Stickers Oh Fun
United States
About 2 hours using the app
Edited April 12, 2024

Esther helped to solve a minor issue really quickly. Very much appreciated!

Ninurta
Costa Rica
3 months using the app