Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

December 1, 2022

How nice Liz was, she was really informative and stayed with me until all of my questions were answered.

FEFENAIL
United States
About 1 hour using the app
October 13, 2022

So far so good, looking forward to diving in deeper to see what AVA can do! But seems like its pretty straight forward.

Toadstoollabs
United States
About 1 hour using the app
November 7, 2022

I was looking for a pop up form and found this app, and glad that Jasmine walked me through the set up for the pop up forms from beginning till finish! Thanks Jasmine!!

ButterandLove
Australia
About 1 hour using the app
Avada replied November 9, 2022

Just wanted to let you know how much your review means to us here at AVADA. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!

Best,
AVADA Support Team

December 13, 2022

Liz was so helpful with all queries I had!

Couldn't recommend AVA anymore!

Thank you Liz for the support :)

CheekyBits Official
Australia
About 1 hour using the app
September 20, 2021

We are just getting started with Avada so I can't speak to the App long term but what I can say is the support so far has been outstanding. If the app works as good as the support I will be very happy.

Classic Cycling
United States
About 1 hour using the app
February 8, 2023

Prakash was a great help, very informative and friendly. Will recommend to all my clients!

Excellent service!

ANCHOR RUG COMPANY
Canada
About 1 hour using the app
February 21, 2023

Incredibly quick and awesome support experience! Thanks to Abby! Highly recommend this app. Very smooth.

Hotmamas shop
Ukraine
About 1 hour using the app
December 16, 2022

Prakash did a great job at helping with my subscription form issues!
Any other issues he has informed the tech team with speed and efficiency.

natasha-pelley-smith-artwork
Canada
About 1 hour using the app
June 13, 2022

Excellent customer service, simple setup and very customisable. Everything you need to set up a detailed abandon cart automation. The SMS is a very interesting addition.

MillysMarvels
United Kingdom
About 1 hour using the app
August 7, 2022

I am using this app to grow our business and gain a much larger subscriber base through deliberate communication Prakash was extremely friendly, expeditious and knowledgable. I will definitely recommend AVADA to my associates and friends.

Happy Mellow
United States
About 1 hour using the app