Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable automation workflows, segmentation, and targeting features. They find the pre-designed templates useful for creating professional content. Detailed analytics are provided for informed decision-making. The 24/7 support team is highly praised, with team members like Hana and Esther often mentioned. The free plan, offering a significant number of contacts and emails per day, is particularly beneficial for startups and small businesses.

April 18, 2024

Ich empfehle diese Newsletter App wärmstens weiter. Der Support über die Chat Funktion war direkt zur Stelle als ich Hilfe brauchte. Hana konnte mir alle Fragen schnell beantworten und direkt helfen.

STURMFLUT Warenhaus
Germany
About 6 hours using the app
November 11, 2023

Yep, I love this app!! As a small business, I needed something that was easy to use and affordable - I found it right here! The one small issue I did have was resolved quickly by Liz on the support chat. Was a human error on my part and she had it solved right away. This is my second app with Avada and I'm so impressed with them! As my email list hopefully grows, I will stay right here with them because of the great service I have had from the beginning! Thanks again, Liz! You're the best!

Honour You
Canada
15 days using the app
November 23, 2023

Customer service chat was quick to respond less than 10 minutes after installing the app and they were very helpful to all of my issues and questions.

Revenvnt
United States
2 months using the app
November 19, 2023

Emily has been helping me for quite some time..
Do have to thank her very much.
she has been excellant for sure
Thanks Emily

animorstore
United Kingdom
3 months using the app
January 13, 2024

ottima app. Assistenza fantastica, in particolare Pamela, gentilissima e disponibile ad aiutarmi in qualsiasi cosa.

Piume collection
Italy
17 days using the app
November 21, 2023

Good APP and great customer service. Esther was really professional and patient. Thanks again for all the help!

A & UTV PRO
China
4 months using the app
December 7, 2023

Working with Jasmine was great! Very patient, helpful and friendly!

Miss Reverie
United States
About 2 months using the app
January 7, 2024

Hana helped greatly setting up the app. Can't wait to use it!

Filmmakers Community
Netherlands
1 day using the app
November 14, 2023

Lydia from The Avada Email Marketing & SMS app has been great to deal with when setting up email automations for our Shopify account. So far it has been exactly what we have been looking for to streamline some of our processes.

Well Belly Health
Australia
26 days using the app
November 23, 2023

Amazing customer service, helps you resolve any issues you have quick. Hana was really friendly and easy to talk to. App has great customization too and is easy to use.

Jenny Hayley
United Kingdom
28 days using the app