Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable automation workflows, segmentation, and targeting features. They find the pre-designed templates useful for creating professional content. Detailed analytics are provided for informed decision-making. The 24/7 support team is highly praised, with team members like Hana and Esther often mentioned. The free plan, offering a significant number of contacts and emails per day, is particularly beneficial for startups and small businesses.

August 23, 2023

Avada Email Marketing and SMS is a must have for your Shopify online store. This is a wonderful app. It was hard to set up the template email, and I spend more hours doing that but had no success. One of the Avada team, named Jasmine, helps me a lot to set up the email marketing very quickly. I recommend this app and rate five stars.

The Shopee House
United States
6 months using the app
November 17, 2023

Super easy to use and configurate. Very good support. If you have problems you can look for Prakash ;)

BigStore.bg
Bulgaria
15 days using the app
May 11, 2023

Price wise I selected Avada over Klaviyo or Mail Chimp. It works seamlessly with the Shopify store. It has tons of features under a good budget. I recommend it to anyone new to a newsletter or email marketing because it's simple and intuitive.

IshDeena
United States
About 1 year using the app
May 25, 2023

I have just connected Avada emails, very simple to use and set up. I had a query about one section used the chat and spoke with Abby. She was very quick to find a solution for the problem I was having and was able to show me exactly what needed to be done.
I look forward in seeing how it is all going in the next couple of months

Dusty Blend
Australia
8 months using the app
December 5, 2023

Great app and support team. Thanks!

Nature Skin Shop
United States
About 2 months using the app
January 3, 2024

Great customer service! Hana helped a lot. Very friendly.

Insomnia Smoke
Latvia
About 1 hour using the app
September 30, 2023

Emily was very helpful with my free upgrade to send more emails/month. Fast, effective service. Thank you!

CANADIAN Naked Nursing Tank
Canada
4 months using the app
December 1, 2023

very satisfied with Jasmine's help, she solved my problem very quickly THX

SOUVET'MAN
France
6 days using the app
November 6, 2023

I recently had the pleasure of interacting with a customer service representative named Emily, and I must say that my experience was nothing short of exceptional. Her level of professionalism, patience, and dedication truly stood out, and I felt compelled to share my positive encounter.

PawpyChoice
Japan
About 1 month using the app
May 5, 2023

I got on the Chat Room because I did not know how Avada works and wanted some more information. Hana popped up and went me through the process and explained to me all the 3 plans available. She was very helpful into seting my account up. I would recommend her to anyone who any kind of help from Avada. Thank you Hana' you are amazing

Dee by DollyConway
United States
9 months using the app