Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

March 22, 2024

Very good app. I want to thank Audrey from Avada Email marketing & SMS for explaining how to work with this application and helping me with the settings. really appreciate the help. Thank you so much

EdelFaiZ
United Kingdom
17 days using the app
March 6, 2024

Audrey was great at getting us what we needed to test and try out the platform. Very helpful and quick response time.

Renuology
United States
About 1 month using the app
March 7, 2024

We're so happy to discover this app. The suuport of Emily was also very helpful: she's always here to help and advice, even beyond your need. Thank you!

SYL-X
France
About 1 month using the app
February 11, 2024

Hana was extremely helpful in resolving an issue I was having and also checking that my settings were right. She was very prompt and continued to keep me up to date with the progress so I never felt under the dark.

It's not often that you get immediate help and also from a real person! Thank you Hana

Atelier Akina
Australia
23 days using the app
Edited April 13, 2024

Great support very fast and responsive. I really appreciate the help and it made it easy to find the information I needed... Thanks Audrey

Kingdom Seekers Apparel
United States
13 days using the app
March 10, 2024

Wow, really fast chat support, on a SUNDAY! Also, the rep noticed that I may be using a package that wasn't the best for me and made a recommendation that is saving us money monthly. Great support, highly recommend!

Glow Until Dawn
United States
13 days using the app
January 3, 2024

The perfect email app. I have worked with several platform but I really think this one is the best! Customer service is very good and super fast communication. I have been helped very quickly and very well by Emily, she has answered my questions well and quickly allowing me to move on quickly as well. In short top app

Hello Sleek
Netherlands
5 months using the app
March 23, 2024

Audrey Has been been very responsive and communicate VERY Well, thank you!, Made things that was confusing easy to understand!

Modded Skin
United States
7 days using the app
March 31, 2024

This app is very helpful for your business!! There's also a kind online consultant called "HANA" if you're not familiar with it She's very nice and kind to teach well! Thanks to her, I was able to solve a lot of the problems I had!

STORE
South Korea
6 days using the app
March 21, 2024

The support Team is amazing, Esther did it all in a few moments !!!
This service is priceless :)

Biomed Sito ufficiale - Acquista i tuoi colloidali Online
Italy
10 months using the app