Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable automation workflows, segmentation, and targeting features. They find the pre-designed templates useful for creating professional content. Detailed analytics are provided for informed decision-making. The 24/7 support team is highly praised, with team members like Hana and Esther often mentioned. The free plan, offering a significant number of contacts and emails per day, is particularly beneficial for startups and small businesses.

August 23, 2023

thank you Emily for the support fast and useful, i had problem with the integration she helps me in few seconds to fix it

ESTHEPHARM
Algeria
7 months using the app
July 7, 2023

helped us to fix a lot of issue and can send out a marketing email campaign automatically with their workflow feature.
Liz was also super helpful that assisted us to fix our problems :D

elife
Japan
2 months using the app
August 3, 2023

We are very pleased with Abby's technical support services. She is highly knowledgeable and has been able to resolve our technical issues promptly and effectively. Her quick response times and clear explanations have made it easy for us to understand and implement the solutions provided. We appreciate Abby's expertise and dedication in providing excellent technical support to our team.

mymoment
United States
6 months using the app
April 1, 2024

日本のストアでも使いやすいかなと思います。
テクニカルイシューがありましたが、カスタマーサポートも丁寧で1日で解決してくれました。
サポートのLydiaさんからはいいアドバイスをもらえました。

Make Family
Japan
About 23 hours using the app
Edited July 12, 2023

quick responsive from the customer support , Best tool for the email marketing and really helpful for customers, especially LIZ the customer support was very fast like a bot

Arabisk Vape
United Arab Emirates
10 months using the app
August 5, 2023

This App is very helpful for marketing purposes and it even has very friendly and supportive team members who are always ready to help, "Emily" helped me out alot regarding my queries. Overall Great experience.

My Store
United Arab Emirates
4 months using the app
July 29, 2023

Very good support from Lydia, Avada support team. she guided me to carry out required changes easily to achieve email automation and SMS for my store.

Once thanks for kind support Lydia!

Novel Deal
India
6 months using the app
September 4, 2023

Great app, easy to use and Jasmine helped me out a lot, she provided step by step pictures and it was all very clear!

Marivani - Webdesign
Netherlands
3 months using the app
October 11, 2023

For a first timer, I looked for an easy interface and a good support. Abby was amazing and assisted with a perfect onboarding! Great App!

Hipstory Shop
Israel
6 months using the app
December 11, 2023

Got help from Sunny who fixed my problem in no time with a verry kindly approach. 10/10.

KABE Collection
Sweden
About 1 hour using the app