Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable automation workflows, segmentation, and targeting features. They find the pre-designed templates useful for creating professional content. Detailed analytics are provided for informed decision-making. The 24/7 support team is highly praised, with team members like Hana and Esther often mentioned. The free plan, offering a significant number of contacts and emails per day, is particularly beneficial for startups and small businesses.

September 20, 2023

I had an excellent experience with Avada.io's services. The platform is incredibly user-friendly, making it easy for me to navigate and find the resources I needed. Moreover, I want to extend my heartfelt appreciation to Hana, who provided me with enthusiastic and helpful support throughout my experience. Her dedication and assistance were invaluable and made my journey on Avada.io even more enjoyable. I highly recommend this platform to anyone seeking quality resources and support. Thank you, Hana, and thank you, Avada.io!

MiniJoyWorld
United Kingdom
8 days using the app
January 30, 2024

Hana

Rivona
Germany
8 days using the app
August 31, 2023

5 STAR AWESOME AVADA..
actually while setting up my store..
i am using avada apps very helpful..
one by one i am setting up one app and install another avada app..
all apps are easy to use..
AVADA support is awesome..
Specially Hana.. She is so polite, intelligent, and fast to resolve all my issues..

THANK YOU SO MUCH AVADA and HANA

GoCart
India
About 1 month using the app
October 26, 2023

Esther was great in clarifying my questions. so far, all good!

OnTrack Outdoor Pty Ltd
Australia
4 months using the app
May 18, 2023

Thanks to Hana now i have a really nice coupon for my customers and she added the trust badges so now my customers can trust my site thanks Hana you're the best without your help i would not have gotten through this alone so thank you.

Desirables
United States
4 months using the app
May 14, 2023

I recently started using the Avada Email for my online store, and I must say, I am extremely impressed with the level of customer service provided by their team. In particular, Abby has been an incredible support throughout the entire process.

Abby's communication skills are truly outstanding. She efficiently responds to any query or concern with clarity and a helpful attitude, making it a breeze to get the support that I need. In an era where customer service can be lacking, Abby's dedication and professionalism are truly refreshing.

The Avida Email Shopify App itself is a game-changer for my e-commerce store. Their templates and the user-friendly interface and email automation features have saved me valuable time, allowing me to focus on other essential aspects of my business.

If you are looking for an efficient and powerful email marketing tool for your Shopify store, look no further than Avada Email.

KoalaTribe
Singapore
About 1 month using the app
January 16, 2024

очень быстрая поддержка. удобный интерфейс!

Take a Break
Israel
23 days using the app
October 19, 2023

Really simple to use, and great software. Abby was really helpful in getting everything integrated and verifying our website. Thank you!

Lunar Fragrances
United Kingdom
4 days using the app
July 24, 2023

We have just started using the platform and so far it is intuitive and easy to use. Above all, I would like to highlight the good technical service they have.

kmina.com
Spain
9 months using the app
September 20, 2023

Recommended, customer service by the name of Esther was very helpful!

BEILI Official Shop
China
8 months using the app