Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly automation workflows and advanced segmentation options, ideal for personalized campaigns. Its customizable templates for emails and pop-ups, along with workflows for welcoming new customers and addressing abandoned carts, are highly valued. The 24/7 customer support is praised for its promptness and expertise, with staff members often singled out for their exceptional help. The app's generous free plan is also a plus, making it suitable for new or budget-conscious businesses. It's recommended for its robust features, excellent support, and commitment to merchant satisfaction.

July 18, 2023

Emily quickly helped me with my question. There was no doubt that we did everything right! Thanks a lot for your help

De L'amour Presents Espana
Spain
4 months using the app
December 11, 2023

Got help from Sunny who fixed my problem in no time with a verry kindly approach. 10/10.

KABE Collection
Sweden
About 1 hour using the app
June 19, 2023

I really enjoying it and the support is very friendly.
If you are looking for effective and money saving option, This is it

Lebsee
Egypt
10 months using the app
June 16, 2023

Very good product and good service, satisfied, hope to have a long-term cooperation in the future. Thanks for the help of the staff, I hope it can also help our website

VERTU
Hong Kong SAR
3 months using the app
October 19, 2023

Really simple to use, and great software. Abby was really helpful in getting everything integrated and verifying our website. Thank you!

Lunar Fragrances
United Kingdom
4 days using the app
September 3, 2023

Very helpful and supportive customer supper, hana helped me with my issues and went above and beyond and offered extra help.

My Store
Singapore
6 months using the app
May 23, 2023

Esther helped me to set up this new feature from Avada, she is fantastic member of the app I love to have on my store!

White Canva
Australia
7 months using the app
Edited February 12, 2024

Hana was such a great help. She was eager to help me and made my set up so much easier. Thanks Hana

Cottonknotsxx
Australia
8 months using the app
October 10, 2023

Spoke to Liz and she was so helpful and lovely. Best customer support for an App ever!

My Mate Dug
Australia
About 2 years using the app
July 7, 2023

Great app and very friendly support, fixed my problems in no time, also really enjoy the fact that there is enough contact space in the free trial version!

Flufis
Lithuania
About 2 months using the app