Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable automation workflows, segmentation, and targeting features. They find the pre-designed templates useful for creating professional content. Detailed analytics are provided for informed decision-making. The 24/7 support team is highly praised, with team members like Hana and Esther often mentioned. The free plan, offering a significant number of contacts and emails per day, is particularly beneficial for startups and small businesses.

May 8, 2023

thank you esther for all your help. i will recommend Avada to anyone.. Great service.. great aps. Always friendly and ready to help me with my problems. thank you guys

LuvitPaws
United States
3 months using the app
July 7, 2023

Dear Hana,

I wanted to take a moment to express my deepest gratitude for the exceptional support you provided me through AVADA's help support. Your assistance went above and beyond my expectations, and I am truly amazed by your dedication and expertise.

Your commitment to resolving my problem was nothing short of extraordinary. You tackled the issue with utmost professionalism and a level of care that I have seldom witnessed before. Your patience, knowledge, and willingness to go the extra mile made all the difference in finding a solution.

I am truly grateful for your fabulous assistance. Your efforts have not only resolved my problem but also left a lasting impact on me. Your exceptional skills and unwavering dedication to helping others are truly commendable.

Thank you, Hana, for your outstanding support and for being an invaluable asset to AVADA's help support team. Your commitment to excellence is truly inspiring, and I am grateful to have had the opportunity to work with someone as remarkable as you.

With heartfelt appreciation,

Gaurav

Morpho Tail
United States
2 months using the app
May 17, 2023

I would like to thank Esther for helping me with the email marketing. very easy to use , I appreciate your patience great customer service . I love avada they have great apps

StepUp
Canada
5 months using the app
September 3, 2023

Very helpful and supportive customer supper, hana helped me with my issues and went above and beyond and offered extra help.

My Store
Singapore
6 months using the app
October 25, 2023

Very good customer service! Nice app!

Eye Envy Nederland
Netherlands
2 months using the app
November 10, 2023

very good (Liz helped me very much)

FairyOnlineMarket
United Kingdom
28 days using the app
September 4, 2023

Liz is an absolute rockstar when it comes to helping with coding issues on my online store, specifically related to securing the checkout process with badges. I had been struggling with this problem for a while, and Liz not only swiftly identified the issue but also provided an efficient solution.

Hair Contourer
Australia
27 days using the app
September 8, 2023

Excellent App. It works perfectly and doesn't affect the website speed or performance. Liz who was the customer service agent helped me navigate my way around the app and is always available. She really made it easy. Thank you

JC Club
United Kingdom
12 days using the app
May 6, 2023

Avada has excellent support. This is a good product there are a lot of features for a free plan. Thanks!

LÚDERE
United States
5 months using the app
July 13, 2023

My rep, Jasmine , was THEE BEST! She was so helpful and nice. Jasmine was very knowledgeable with the application, and was able to assist me quickly, understanding my issue immediately, and getting right to the bottom of it! I hope I can get her anytime I need to CHAT with someone here ;-) THANK YOU!

Eyewear by Andrameda
United States
About 1 month using the app