Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

February 4, 2024

the answers came quick, CS was friendly and helpful, got the solution

Naiya Lingerie
Estonia
4 months using the app
January 23, 2024

In free tier only Avada is providing 400 emails/day which is really good to go options for startups with less than 500 contacts like me. I recommend Avada email marketing app and customer support is on top particularly 'Audrey' who supported me for all my needs in email marketing automations. Thanks.

RiniShoppe
India
17 days using the app
April 15, 2024

Hana from the customer service amazing

ouchinishop
France
Over 1 year using the app
March 9, 2024

Lydia helped me a lot while using the application thank you

Alina Kara Shop
Türkiye
29 days using the app
January 19, 2024

I looked for several email marketing apps, and I chose this one for tracking. It has very powerful functions. Thanks to Audrey’s help, I solved many of my problems that I didn’t understand when using them. Thank you very much Audrey!

Esdomera
United States
About 1 month using the app
March 20, 2024

I really appreciate Emily so so much,she helps me a lot thoughtfully.

JALIZA
United States
3 months using the app
February 24, 2024

I am very happy with this app. It has great functionality and the customer service is exceptional. Hana was especially helpful and assisted me regularly with anything I needed. I really love this app and everything it offers. 10/10.

Veluera
Italy
6 days using the app
Edited February 23, 2024

Hallyfe was able to help me figure out how to remove the unnecessary features, and now everything works great! Thanks for the support!

HADES Jewelry
Romania
5 days using the app
February 26, 2024

Easy to use and the customer service Hana solved my problem quickly, recommend.

Aotob
United States
3 months using the app
January 27, 2024

Customer experience is like no other.
If you have flown into Hana's support you are going to get it done!

PlushEase
Poland
2 months using the app