Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable automation workflows, segmentation, and targeting features. They find the pre-designed templates useful for creating professional content. Detailed analytics are provided for informed decision-making. The 24/7 support team is highly praised, with team members like Hana and Esther often mentioned. The free plan, offering a significant number of contacts and emails per day, is particularly beneficial for startups and small businesses.

May 3, 2023

The customer support team is very friendly, fast, and efficient. I contacted Hana to help me set up the app.

The app works very well, and the personal support will always be ready to help you with anything.

Cleermoz
United States
About 2 months using the app
July 11, 2023

Customer service rep. was great and understanding. He was able to help me through my issue. I would recommend this app so far.

6naturalproducts
United States
5 months using the app
July 21, 2023

I cannot say enough about the customer service I experienced. Emily, you are a gem! Your promptness, expertise, and kindness when resolving my issue was unparalleled. The exceptional service left me feeling valued and reassured. Hats off to you!

TheWakeShine
France
3 months using the app
Edited October 7, 2023

Emily at AVADA is fantastic! They helped me setup the pop ups for the newsletter! I cannot believe how much help I received. Thank you! AVADA is the best!

Gay Jock Underwear
United States
4 months using the app
October 8, 2023

This app is great and have amazing support, I had a great experience with Hana and she helped me through out the whole process.

Glow™
France
9 days using the app
November 21, 2023

Super application. Merci à Jasmine pour sa réactivité et son support

Librairie Makkah
France
6 days using the app
September 23, 2023

i suggest everyone avada app because has integrated several services useful and strongly evoluted and emily is a super assistent too much able ,professional and is able suggesting everyone has a shop shopify ..i suggest everyone avada services thank

Il mio negozio SUPERSTARS
Italy
5 days using the app
September 19, 2023

Very well put app, easy to use. The support kind and helpful, shoutout to Esther !

Keetties
Morocco
3 months using the app
July 3, 2023

I haven't even generated any sales or collected any emails, but Esther from the support team was so generous to limit my emails per months to 1000 to 12000 absolutely for free. The support team is so nice and generous, I highly recommend this app!

Cat Shelters
United States
About 2 months using the app
May 9, 2023

I'm thrilled to write a fantastic customer review for Hana, who went above and beyond to assist me during a recent customer service interaction. Hana's dedication to resolving my issue was impressive, and I couldn't have asked for a better experience.

I would 100% recommend Avada for not only its features but the customer service is amazing.

Poster Kingz
United Kingdom
3 months using the app