Avada Email Marketing & SMS , 1,724 reviews

Easy to use, & they provide great support

User friendly and Abby was so so helpful with a couple of questions I had when contacting customer support

The customer service is super helpful. Abby has been helping me to create a form and set-up the email automation. The support has made the process really easy.

Prakash was very helpful and understanding with my queries, easy to use and great customer service !

Having dealt with the Avada team recently i can confirm they are outstanding and have helped me on my journey to promoting a great store

Came across this app by chance and wow - so far it's been amazing.

I had it downloaded 10 minutes and got in contact with the support and they've been so helpful. Jasmine and Tony have done an amazing job at answering my questions and diving into the platform for personalised support and assistance.

No links to a help guide or FAQ - these guys rolled their sleeves up and got stuck in with me. Can't thank them enough.

There's so much in this app to get stuck into. Can't believe there's so much for free.

recently had the pleasure of interacting with Jasmine's customer support team, and I must say that it was an outstanding experience from start to finish. In a world where quality customer service seems to be increasingly rare, Jasmine has truly set a high standard.

From the moment I reached out to their customer support team, I was greeted with warmth and professionalism. They were quick to respond to my inquiry, and their responses were not only prompt but also incredibly informative. I never felt like I was being rushed through the conversation or left with unanswered questions.

What truly stood out to me was the depth of knowledge exhibited by the Jasmine customer support representatives. They were not just reading from a script; they had a deep understanding of the products and services offered by the company. This made it easy for them to provide accurate and relevant information to address my concerns.

Moreover, the support team displayed a genuine willingness to assist and go the extra mile to ensure my satisfaction. They patiently walked me through troubleshooting steps, offered helpful tips, and even provided follow-up assistance to ensure that my issue was completely resolved.

Another aspect that impressed me was the accessibility of Jasmine's customer support. They offered multiple channels of communication, including phone, email, and live chat, making it convenient for customers to reach out in their preferred way. The responsiveness across all these channels was consistently top-notch.

Furthermore, Jasmine's commitment to customer satisfaction was evident in their proactive approach to problem-solving. They not only addressed my immediate issue but also provided suggestions to enhance my overall experience with their products.

In conclusion, my experience with Jasmine's customer support was nothing short of exceptional. They have set a benchmark for what customer service should be – responsive, knowledgeable, proactive, and genuinely caring. I have no hesitation in giving Jasmine's customer support a perfect 5-star rating, and I wholeheartedly recommend their services to anyone seeking not only great products but also outstanding customer support. Bravo, Jasmine!

Great support! I have no IT/tech background and I am trying to teach myself as I go. Everything so far with Avada has been easy, the support team has been wonderful and provides a quick response.

Speedy response time. Juliana was great to deal with. Her patience and expertise rectified my issue immediately. Totally recommend this service.

Emily helped me a lot to set up my account!, one of the best supports ever!