Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable automation workflows, segmentation, and targeting features. They find the pre-designed templates useful for creating professional content. Detailed analytics are provided for informed decision-making. The 24/7 support team is highly praised, with team members like Hana and Esther often mentioned. The free plan, offering a significant number of contacts and emails per day, is particularly beneficial for startups and small businesses.

November 8, 2023

Emily helped me a lot to set up my account!, one of the best supports ever!

Pluscenter
United Kingdom
21 minutes using the app
July 19, 2023

Super App ! Fast Support !! Thanks Esther!!

WorldWideStore
Greece
About 2 months using the app
July 28, 2023

I just started using this awesome application. It has so many possibilities. I had some small issues at the beginning, that were solved with outstanding + fast support.
I can highly recommend using this application and use the support in case of a issue.

Cute Cake Design
Germany
About 5 hours using the app
November 8, 2023

Thank you Abby for your great assistance today.

Lavender Living
Australia
About 8 hours using the app
September 19, 2023

Not everything works perfect from the beginning, but the team is very helpful.

Lowtails
Germany
About 24 hours using the app
October 31, 2023

A suivre mais assistance parfaite, la fonction pop up au top
Cette entreprise est vraiment efficace.

GOTIN
France
2 months using the app
September 5, 2023

Hana did help me and did it very good Im exited and had a great experience

Nordbergs
Sweden
6 days using the app
May 26, 2023

The support team is great and very helpful! Hallyfe helped me with my question and was very friendly and professional. I definitely recommend this app!

Kenna Sato Designs
United States
2 days using the app
August 6, 2023

I decided to try the Avada Email marketing & SMS today by integrating it to my store. The app seems to be a great one, though it's my first time. I was so excited to start using it, however I encountered a couple issues with the settings. I contacted their team which promptly responded and specifically Tony who helped me solve the issue. I just want to say thanks for being available, mainly because many amount us entrepreneurs are not that good at using computers. As we are trying to do everything by ourselves, things might sometimes get tough for us and a helping hand is always very welcome. Thank you so much Tony and to the rest of his team!

BEE'JOOEL
France
About 1 hour using the app
October 24, 2023

great customer service from Hana and Tony, perfectly figuring out the problem that we met.

Lugh Press-on Nails
United Kingdom
About 5 hours using the app