Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly automation workflows and advanced segmentation options, ideal for personalized campaigns. Its customizable templates for emails and pop-ups, along with workflows for welcoming new customers and addressing abandoned carts, are highly valued. The 24/7 customer support is praised for its promptness and expertise, with staff members often singled out for their exceptional help. The app's generous free plan is also a plus, making it suitable for new or budget-conscious businesses. It's recommended for its robust features, excellent support, and commitment to merchant satisfaction.

September 9, 2023

The customer support was very quick and more supportive than my expectation.

PawTopia
Thailand
4 days using the app
October 24, 2023

great customer service from Hana and Tony, perfectly figuring out the problem that we met.

Lugh Press-on Nails
United Kingdom
About 5 hours using the app
July 21, 2023

Great customer support! They went the extra mile to help me get my email templates exactly how we needed them.

The Field Collective
United States
About 5 hours using the app
June 16, 2023

Simple, and powerful app.
Plus: I had a little problem, but the support was brilliant. I wrote in the chat and they solved the problem immediately

Mielőtt Telket Veszel
Hungary
5 days using the app
May 9, 2023

I have built 5 shopify sites over the last year and the online chat with this app is the BEST customer service i have ever had (you can imagine i have tried alot of apps) I asked the most silly questions when i couldnt even find a button or where things were and they stayed on the chat for over an hour and talked me through each page! Outstanding service! Thank you to Abby

thefootballkit
United Kingdom
About 1 hour using the app
July 13, 2023

O suporte mesmo sendo gratuito é realmente impecável, é impressionante, junto com essa grande equipe a atendente Emily foi extremamente útil para solucionar minhas dúvidas e com certeza representou muito bem a AVADA!

CAB
Brazil
4 months using the app
October 1, 2023

Emily helped me though a confusing roadblock I experienced.

Kapital P
United States
4 days using the app
August 2, 2023

good work good app
good employe
good support
good work good app
good employe
good support
good work good app
good employe
good support
good work good app
good employe
good support
good work good app
good employe
good support from emily

Kotton Maxx
India
14 days using the app
June 7, 2023

They help quickly with problems

The Our Space
United Kingdom
2 months using the app
May 13, 2023

Servizio clienti TOP, disponibilità TOP
Queste applicazioni sono veramente l'incremento giusto per ogni negozio che si poggia su shopify

YouVapeStore.com
Italy
4 months using the app