Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

April 28, 2022

I used this app for exactly what it lists.. SMS, Email Marketing and pop ups. It works great and I love how everything is all in this one app whereas I don't have to install too many apps to get things done. When I needed assistance, the service team reached back to me fairly quickly and Marcus helped me and he was very knowledgeable. Would recommend.

Cee Beauty LLC
United States
About 1 year using the app
September 17, 2022

absolutely delightful customer service. they always reply on the spot and help you solve the issue on the spot.

The Goods Collective & Co
United Arab Emirates
About 1 year using the app
February 7, 2023

Jasmine was helpful and kind. The app is easy to use, well structured and works great for many different occasions.

GoodThings
Ireland
About 1 year using the app
Edited December 29, 2022

Excellent support from Hana , She was very patient to answer all my queries , Very happy and satisfied with support provided from Hana . Thank you so much .

colorsofindia.store
India
About 1 year using the app
Avada replied November 9, 2022

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to support you.

Regards,
AVADA Support Team

May 27, 2022

Esther and Marcus are patiently helped me with my questions and answered very quickly, nice experience! thanks a lot!

Eombuy 易買
Hong Kong SAR
About 1 year using the app
October 18, 2022

I had an issue with the image being blurry and couldn't get it right. I used the support chat and I got a quick response from Juliana who had fix my issue. Thank you Juliana for your help.

Fotoxposure
United States
About 1 year using the app
December 1, 2022

My experience with this app has been excellent, it's easy to set up, and the customer support is great. I would like to thank Abby very much for her assistance.

BGSuperDeals
United States
About 1 year using the app
Edited July 26, 2022

Very easy to setup. Chat support especially from Lis was awesome.
hoping great for business results ahead!!

Grey Hanger
United States
About 1 year using the app
July 11, 2022

Liz was very polite and kind and helpful and fixed my issue instantly, it was the best and easiest customer assistance experience I've ever had

JASPER OXLI
Australia
12 months using the app
Edited June 9, 2022

Esta app es ideal para diseñar mails. Es muy fácil de usar y el servicio al cliente es muy bueno, resuelven cualquier problema enseguida. En especial Hana

Saliné Bcn
Spain
12 months using the app