Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

November 29, 2021

I just transferred over to this app from Mailchimp and am happy I did! Their customer service is amazing! Jasmine has answered my questions so quickly! So far I feel it is superior to Mailchimp with all the customization with email layouts and customer journey emails. Glad I have switched!

cookie.dough.love.
United States
Over 1 year using the app
Edited July 25, 2021

I am using this app to help me create more personalized emails. Specifically a first time customer (with coupon code) vs repeat customer thank you email. It did take some time to get everything verified, but once complete it's very streamline. Also, they have great technical support.

Liz Bau Jewelry
United States
Over 1 year using the app
December 15, 2021

Really great app! The customer service is fantastic, especially Daisy that helped me to solve my issue. Recommend to everyone!

FashionistaPresets
United States
Over 1 year using the app
January 20, 2022

I switched over to this app from Mailchimp and it already is exceeding my expectations just with the outstanding customer service from Lucy. I was guided with the conversion and whole setup. At 11pm at night. The templates are gorgeous and easy to edit, so professional and marketable. The integration of my contacts took 60 seconds and the integration to my Shopify shop looks great. Outstanding.

Wolf & Thyme
United States
Over 1 year using the app
March 1, 2022

I really like this app, as it has all features that are needed. Support team is really great, helps me always when i have some issues.

My Fair Network
Germany
Over 1 year using the app
Edited September 14, 2021

La meilleure application du store shopify pour le SEO, complète, fluide, intuitive, service client rapide. Je recommande à 100%.

Bare Knuckle France
France
Over 1 year using the app
Edited April 4, 2023

very helpful!! ABBY is so nice!!!! i will always use it . thank you very much !!i will recommend it !

LaceMade
Hong Kong SAR
Over 1 year using the app
March 1, 2021

An extremely useful app which is both intuitive and feature rich considering that entry level is free. Most importantly its supported very well - Any problems are dealt with promptly - Jasmine has been excellent. Would recommend.

River Field and Forest
United Kingdom
Over 1 year using the app
Avada replied March 3, 2021

Thank you very much for your feedback. We are so happy to hear you enjoy our app and support.

If you need any support from our team, feel free to contact us at any time.

I wish all advantages to your business!
Jasmine from AVADA

September 3, 2021

A great ready to use email solution. I loved their pricing which is based on contacts and not on emails sent. This is particularly beneficial for start-ups line us. Shout out: Rainy / Thanks for helping us set up our account.

Dum Square
India
Over 1 year using the app
May 14, 2022

So far so good. I am just getting all set up and Jasmine has been super helpful during that process. Can't wait to see what comes from using AVA.

SheOrgasms LLC
United States
Over 1 year using the app