Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email marketing, automation, and forms integration features. Its free plan is popular among small businesses, and the customization options are highly valued. The customer support is often praised for its efficiency, with team members like Hana, Esther, and Jasmine frequently mentioned for their exceptional service. Merchants commend the app's automation features, customizable templates, segmentation capabilities, and analytics. The 24/7 support availability is a bonus for those working outside regular hours.

March 10, 2022

Rainy helped me with an website error message, she was great and i enjoyed chatting with her. great attitude and had some helpful tips for me to start

Debbie's LIL Darlings
United States
About 1 year using the app
March 21, 2021

I used AVADA to create sign-up forms and welcome series which work smoothly on my site. It has an easy-to-use and flexible email editor. Even not being a good designer, I can create my email professionally as they detect and suggest a lot of designing options that match my brand color. So smart!

gopowear.com
Vietnam
About 1 year using the app
November 23, 2022

Easy to use and great technical support, I would recommend to everyone who is looking for email marketing

shopbestnaturals.com
United States
About 1 year using the app
January 11, 2023

Emily was a big help. I was having an issue sending test messages and she resolved the issue for me in short order, all thanks to her!

Temporal
United States
About 1 year using the app
December 19, 2021

We use AVADA for welcome email automation. It's an awsome app for email automation. I like that you can set up 1 automation for free to try it out or if you just need 1 you can stay free.
Thanks to Cadance, Liz and Rainy from the support team - very helpfull.

Tuxers
Denmark
About 1 year using the app
September 30, 2022

Hana assisted me with an issue I was having. She was great and stayed with me until the issue was resolved. The response was very fast. So far, I'm very happy.

REIKI LUNAS
United States
About 1 year using the app
Edited April 10, 2023

It was a great job, it helped me a lot, and Hana was very helpful when I had a problem, and I thank her for that!

jpkrkc&co
Hong Kong SAR
About 1 year using the app
July 19, 2022

Got the correct solution to the problem. "Hana" solved the problem for me in less time. Great customar support. Thank you

buyherbundles
Canada
About 1 year using the app
October 11, 2021

I've been using this app for a while now and it's been an absolute lifesaver! It's so easy to use and customer service is amazing too. They are always there to help you with whatever you need.

Tinyandglow
Saudi Arabia
About 1 year using the app
April 22, 2022

Ho avuto un'esperienza positiva con Candace del servizio assistenza che con grandissima pazienza, affabilità e competenza, più volte è riuscita a risolvere le questioni di cui avevo bisogno. Consiglio Avada per l'eccellente servizio di assistenza ai clienti.

HUNDRED100
Italy
About 1 year using the app