Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email marketing, automation, and forms integration features. Its free plan is popular among small businesses, and the customization options are highly valued. The customer support is often praised for its efficiency, with team members like Hana, Esther, and Jasmine frequently mentioned for their exceptional service. Merchants commend the app's automation features, customizable templates, segmentation capabilities, and analytics. The 24/7 support availability is a bonus for those working outside regular hours.

December 9, 2022

AVADA absolutely is a great app that I have never found before. It can help you automatically send every kind of email (upsell, refund, shipping or abandoned cart checkout,...). This can save a lot of your time. The supportors are also very nice. Whenever you need someone to assist, they are always there to give you a hand. I have used this app for a long time and i will still do that. Million thanks to AVADA and their supportive teams.

GroovyWish
United States
9 months using the app
August 25, 2021

They are simply the BEST!! If you need something fixed, consider it DONE! Job well done, per usual!! :)

Don't Think Just Shop
United States
9 months using the app
Edited February 24, 2023

very good service and app experience! you can feel free to use their app, and I can sure you will get really happy with your business! Hana is a nice service, thank you!

xinghaoya official store
China
9 months using the app
January 11, 2022

AVADA Apps are always top quality and their support is unrivalled. Jasmine assisted us with setting up a bespoke email that had certain parameters we required. The attention to detail and professionalism is second to none. Thanks again for everything Jasmine you're a superstar!!

DeanSwanepoel.com
South Africa
9 months using the app
May 5, 2023

I got on the Chat Room because I did not know how Avada works and wanted some more information. Hana popped up and went me through the process and explained to me all the 3 plans available. She was very helpful into seting my account up. I would recommend her to anyone who any kind of help from Avada. Thank you Hana' you are amazing

Dee by DollyConway
United States
9 months using the app
December 10, 2021

Love this marketing app works flawlessly and continues to contribute in making more sales for my company. Do you have any questions the staff is amazing and will help within seconds. Thank you, I finally found the best marketing app for my company.

Well Health Hub
United States
9 months using the app
November 23, 2021

fast and good service. Daisy is really good thanks to her all my problems went away she resolved everything for me! 100% recommended

NerdBouteille™
Canada
9 months using the app
Edited June 20, 2023

Great app and ive had to write in to get my business verified and Abby helped me, well more or less put out a HUGE fire! Avada has great customer care! She was great and was able to get it veriefied right away for me! already had a sale from the app!

Covert Drones
United States
9 months using the app
December 27, 2021

Very good app and simple to learn. When asking on live chat Lucy was very helpful in understanding conditions on creating workflows

Your Modern Home
United Kingdom
9 months using the app
Edited January 27, 2023

Gerade wurde mir binnen Minuten eine eigene Art des Buttons programmiert.
Wie immer sehr zufrieden! Vielen Dank für die schnelle Umsetzung

trendyBroducts
Germany
9 months using the app