Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable automation workflows, segmentation, and targeting features. They find the pre-designed templates useful for creating professional content. Detailed analytics are provided for informed decision-making. The 24/7 support team is highly praised, with team members like Hana and Esther often mentioned. The free plan, offering a significant number of contacts and emails per day, is particularly beneficial for startups and small businesses.

Edited February 15, 2022

I used this app to have automatic emails and SMS, when I needed help they help me with anything you need and they are very friendly definitely recommend for both services and help thank you, Liz, from the support team!

ShopnVerse.com
United States
9 months using the app
December 15, 2022

Hakeem and all the support staff and very knowledgeable and responsive. The APP has been great and just what we needed to take our store to the next level in sales and marketing. I highly recommend it.

Aim High Coffee
United States
9 months using the app
July 22, 2022

I received great support from Candace. She walked me through some issues I was having and even provided screen shots to help me out. So far the app has been great.

mindfulgiftco
Canada
9 months using the app
March 26, 2022

Jasmine is amazing, really quick, and supportive of all your doubts. The app is just another great and well-made app by Avada, really recommend Avada for anyone. Thanks!

Folki Studio
Ireland
9 months using the app
November 11, 2022

Toller Support von Emily. Die App hat viele Funktionen und ist einfach zu nutzen. Laut support auch bald Multilanguage fähig

Moniszuckerwerkstatt
Germany
9 months using the app
July 11, 2022

Very happy with the apps, especially the Customer support! Liz is very helpful and help me with my requests. Thank you Liz!

Aromadify
Indonesia
8 months using the app
February 17, 2022

Wonderful app and awesome support also, Candace helped me a lot to learn more about this app. Email Campaigns are running smooth, and getting cool analytics also.

SAFA Ventures Pvt. Ltd.
India
8 months using the app
November 1, 2021

super plug in, intuitivo e strutturato benissimo.
l'assistenza risponde subito e in maniera precisissima.
lo consiglio vivamente.
Federico L. Azz. SignorOil

Signor Oil
Germany
8 months using the app
October 19, 2020

I am using all their apps for my shopify store and they are awesome till now with amazing customer service. I love them and strongly recommend.

YogaCentric.life
India
8 months using the app
Avada replied October 22, 2020

Thank you so much for your feedback. We treasure any customer idea and hope the app will be your good friend to get more customers.

Feel free to contact us anytime you need support.

Best regards,
Rainy from AVADA

August 19, 2021

Very good, easy to use, and the customer service is very enthusiastic. Although I'm still in the trial period, I still recommend it.

www.susen.com
China
8 months using the app
Avada replied August 19, 2021

Hi,
Thanks so much for the positive feedback and 5-star review! 🤩

If you have any questions or if we can help along the way, please feel free to reach out to us anytime.

Best regards
Daisy