Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable automation workflows, segmentation, and targeting features. They find the pre-designed templates useful for creating professional content. Detailed analytics are provided for informed decision-making. The 24/7 support team is highly praised, with team members like Hana and Esther often mentioned. The free plan, offering a significant number of contacts and emails per day, is particularly beneficial for startups and small businesses.

December 29, 2022

I like this app, very easy to use. Good customer service. Juliana, she was friendly and fixed site errors very quickly. thank you!

Balnei
United States
8 months using the app
April 5, 2022

This is by far the best App I have ever used. However, the customer service and especially Jasmine was unbelievably helpful, patient and thorough. Jasmine was an angel the way she handled all my questions and my calls for help. I think this App and it customer service deserve more than five stars. SERIOUSLY, I am even surprised that this type of service still exist:) Thank you very much Jasmine You ROCK!!

Tuff Grit
United Kingdom
8 months using the app
February 4, 2022

Quick response She was able to help out on my needs. I appreciate the help. Now I have the opportunity to email to an increased number of customers

Rootedingreatness.com
Canada
8 months using the app
March 8, 2022

Hey I need to to highly recommend this app and support team especially Liz as she was lightning fast to help me set up correctly double opt in form & automation emails. Great app is nothing without great support team and here they really help you get the best service possible. Thanks AVA

lepacosmetics
United Kingdom
8 months using the app
June 21, 2022

とてもよいアプリです。
supportの方も親切に助けてくれるので、使いやすいです。
また、無料のプランでも充実した機能が搭載されていました。
テスト的に使い始めるにはぴったりのアプリでした。ありがとう。

EYE TO CAM
Japan
8 months using the app
November 10, 2021

Great app and amazing Support! Definitely
recommend it! It's a great app that helps you get a lot of conversions.

fastshoppingonline.com
Germany
8 months using the app
March 22, 2023

Liz is incredible! One thing i love about avada, is it isn't so complicated to use- also, pop up's sync with your own site font! so many great features on this. I didn't like the other apps out there because they were too complicated to use.

HueGah Home
United States
8 months using the app
March 25, 2023

Their customer care team is fast and efficient. Agent Jasmine, resolved my issue quickly and effectively.

Bleeper
Ireland
8 months using the app
Edited October 15, 2022

My issue was resolved quickly. Jasmine, the customer service agent, and Tony, the developer, were both great! Thanks!! I also was helped by Prakash and he was great too.

Liza Lou's
United States
8 months using the app
August 4, 2021

This app makes it very easy to set up and customise marketing emails for your website. Customer service is always there for you when you need them! Thank you!

100functions
Australia
8 months using the app
Avada replied August 10, 2021

Hello,
We are so happy to hear that you're pleased with the results and that we were able to help
If there's anything else we can do to help, please let us know.

Thank you so much for your wonderful review ❤️
Daisy