Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email marketing, automation, and customizable templates. They particularly value the automation workflows, such as new customer welcomes and abandoned cart reminders. The app's reliable performance and generous free plan are also praised, making it suitable for small businesses. The customer support team is frequently commended for their exceptional service. Merchants have found that the app significantly boosts their business growth and customer engagement.

Edited June 14, 2022

So good! Thank you so much Esther and Jasmine for the Help! You helped me with all the emails and popups I struggled with! I appreciate your helpfulness

coddoger
South Africa
7 months using the app
May 11, 2023

Jasmine is a pro! Very quick response and easy understanding of what I need. I need a pop-up window with coupons on my landing page and to automate the customer list to Shopify. Perfect done! Maybe I still want to learn about other functions like connecting WhatsApp or Facebook in the future. Thanks for Jasmine again.

POWERWIN
Hong Kong SAR
7 months using the app
December 21, 2021

Rainy contacted me One minute after downloading the app and added me on ‎WhatsApp so she can give me awesome communication and support. She’s helping me set up the common workflows that generally do a good ROI. Not to put any company down but I definitely Would refer Avada over Omni send any day!

Seattle Gold Grillz
United States
7 months using the app
October 13, 2021

Great app, fantastic customer service. Help me set up welcome email and do a test email. Thank you

Sexy and Silk
United Kingdom
7 months using the app
July 26, 2022

这款应用很好,而且还很便宜,可以自动发送邮件给客户,而且客户服务也很及时。good good good good good good good good good good good good good

agrotkindustrial
United States
7 months using the app
March 25, 2023

great support. they answer all questions you have. Recomended.
It could have better interaction with klaviyo

Laddarmband
Sweden
7 months using the app
May 10, 2021

I had some problems at the beginning with the app, but the customer service was very good and they solved everything quickly

Playing Always
Argentina
7 months using the app
Avada replied May 11, 2021

Hello,
Thank you so much for leaving us a lovely review! We are so happy to hear that you are satisfied with our app and service.

Please do not hesitate to ask for our support anytime you need.

Happy selling!
Daisy

Edited October 3, 2022

Just a few hours in but already very impressed. Incredible feature set and terrific support. Looking forward to exploring further! Hana on the support team was great!

Northeast Tea House
United States
7 months using the app
August 22, 2022

Just installed the app. Ms. Jasmine did a great support in verifying and validating the flow. Excited to get benefited from the app.

wandkart
India
7 months using the app
Edited November 30, 2022

Very friendly and helpful customer service from Customer Service. Specifically, Prakash. The app email marketing portion of the app seems to operate seamlessly.

dermavenue
United States
7 months using the app