Avada Email Marketing & SMS , 1,742 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly automation workflows and advanced segmentation options, ideal for personalized campaigns. Its customizable templates for emails and pop-ups, along with workflows for welcoming new customers and addressing abandoned carts, are highly valued. The 24/7 customer support is praised for its promptness and expertise, with staff members often singled out for their exceptional help. The app's generous free plan is also a plus, making it suitable for new or budget-conscious businesses. It's recommended for its robust features, excellent support, and commitment to merchant satisfaction.
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Esther was amazing helping me today. Easy program to work with.
Finally a great prodyuct with great service. Esther has been a great help with me in every step of the way solving even the simplest of queries. Most importantly, I would always get instant support. Kudos to the team and I highly recommend Avada for all things shopify.
I am very impressed with Hana from suport team . How she got involved in helping me with a not easy topic is amazing. I am very grateful to her because I was not so lucky before. Thank you and may everyone be as helpful as you are
They are amazing team, extremely helpful and the whole app is so good even using the free version. I love it.
I had an outstanding experience with Avada's customer support team, particularly with Prakash and Emily. They were incredibly helpful, knowledgeable, and responsive, providing me with quick solutions to the setup issues I encountered with my e-commerce website. Their professionalism and dedication truly had a positive impact. I highly recommend their support services.
Great support very fast and responsive. I really appreciate the help and it made it easy to find the information I needed... Thanks Audrey
Audrey was great at getting us what we needed to test and try out the platform. Very helpful and quick response time.
We're so happy to discover this app. The suuport of Emily was also very helpful: she's always here to help and advice, even beyond your need. Thank you!
I am new to Avada, however, my experience so far has been excellent. The support I have received from the team is fantastic. Support is very quick to response and I couldn't be happier with their service. A big thanks to both Nolan and Lydia from Avada!
Wow, really fast chat support, on a SUNDAY! Also, the rep noticed that I may be using a package that wasn't the best for me and made a recommendation that is saving us money monthly. Great support, highly recommend!