Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly automation workflows and advanced segmentation options, ideal for personalized campaigns. Its customizable templates for emails and pop-ups, along with workflows for welcoming new customers and addressing abandoned carts, are highly valued. The 24/7 customer support is praised for its promptness and expertise, with staff members often singled out for their exceptional help. The app's generous free plan is also a plus, making it suitable for new or budget-conscious businesses. It's recommended for its robust features, excellent support, and commitment to merchant satisfaction.

August 8, 2023

Emily'le geçirdiğim zaman harikaydı, unutulmaz bir deneyim yaşadım.
Emily'nin katılımıyla muhteşem bir deneyim yaşadım, teşekkürler!

trendhipy
Türkiye
About 2 months using the app
Edited October 4, 2022

Es ist einfach zum kotzen. Wir haben 10 Tage verschwendet, um das kostenlose Marketing auszuprobieren. Immer treten neue Probleme auf und der Support versucht diese zu lösen. tut euch das nicht an und nehmt direkt ein anderes Newsletter Programm. Dieses ist zeitverschwendung

atiaro
Germany
Over 1 year using the app
May 8, 2023

I recently added the Avada app to my shoplift store as I wanted to set up automated emails to be sent to customers. I set up a Welcome automation and when I went to view it, there was an error. I reached to support and Lydia there helped solve my issue in 2 minutes. Really prompt and friendly support, however the app itself requires upgrading if you want to get going with more than one automation unfortunately.

FloppyToast
United Kingdom
About 1 year using the app
September 7, 2022

I haven't used the app enough to provide my honest opinion about it, However, I just spoke to Liz in the support chat and she's is awesome!! Very polite and swift support, solving my problem right a way! Thanks Liz! :)

The Bo Collective
Netherlands
6 months using the app