Avada Email Marketing & SMS , 1,736 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
    1.7K
  • 3% of ratings are 4 stars
    45
  • 0% of ratings are 3 stars
    4
  • 0% of ratings are 2 stars
    5
  • 1% of ratings are 1 stars
    19
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly automation workflows and advanced segmentation options, ideal for personalized campaigns. Its customizable templates for emails and pop-ups, along with workflows for welcoming new customers and addressing abandoned carts, are highly valued. The 24/7 customer support is praised for its promptness and expertise, with staff members often singled out for their exceptional help. The app's generous free plan is also a plus, making it suitable for new or budget-conscious businesses. It's recommended for its robust features, excellent support, and commitment to merchant satisfaction.

February 22, 2022

Candace provided some great service. For Candace, i can provide 5 stars, but for Avada i will put 4 stars. Only because for the time being as i wish to use the software more before really providing a 5 star review.

Cheeky Hour
United Kingdom
12 days using the app
Avada replied February 23, 2022

Hello,
Thank you so much for your review on our app.

I would like to have a more in-depth conversation to discuss how we can help you make the best use of the app and clear any confusion left. I sent you a follow-up email, please open your mailbox to get our message.

Best regards,
Daisy

January 4, 2023

support was fast and amazing (thanks emiliy)
the app is super responsive and you can edit every thing! from workflows to copywriting.
4 stars becuase of sms plan is really expansive

TILTAN
Israel
1 day using the app
August 11, 2022

Esther has helped me so much with setting up my email marketing and welcome pop up. There was an issue with my welcome pop up working with my website theme, but she was able to get the issue resolved quickly.

The Sky Collection
United States
About 19 hours using the app
April 9, 2023

Quick response for help. No wait times. Jasmine who help me was very quick and i got the information and guidance i needed.

TinapaIsLife
Philippines
35 minutes using the app
April 7, 2023

Great Support from team to help with enable popup on shopify store very good app for promotional popups

miltonindustries
United States
19 minutes using the app
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