Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly automation workflows and advanced segmentation options, ideal for personalized campaigns. Its customizable templates for emails and pop-ups, along with workflows for welcoming new customers and addressing abandoned carts, are highly valued. The 24/7 customer support is praised for its promptness and expertise, with staff members often singled out for their exceptional help. The app's generous free plan is also a plus, making it suitable for new or budget-conscious businesses. It's recommended for its robust features, excellent support, and commitment to merchant satisfaction.

February 14, 2024

AVADA app stands out as one of the premier ecommerce solutions available, offering a plethora of features to streamline and enhance the online shopping experience. From start to finish, this app empowers users to design and customize their ecommerce stores with ease.

One of the standout aspects of AVADA is its extensive array of features. Whether it's the Avada Sales Pop-Up or the myriad of other tools such as email marketing, automation, and forms integration, users have access to a wealth of resources—all completely free of charge. This breadth of functionality ensures that users can create engaging, high-converting online stores without breaking the bank.

The support provided by AVADA further elevates the user experience. "LIZ," a support advisor, exemplifies the dedication and expertise of the AVADA team. Their assistance in setting up the entire store, from inception to completion, demonstrates a commitment to customer satisfaction that is truly commendable. With support like this, users can feel confident in overcoming any challenges they encounter along the way.

Whether you're a novice or a seasoned professional in the world of ecommerce, AVADA offers a solution that caters to your needs. The availability of both free and paid plans ensures flexibility and scalability, allowing users to adapt their subscription to match their growing business requirements.

In conclusion, AVADA app receives our highest recommendation. Its robust features, exceptional support, and commitment to user satisfaction make it a standout choice for anyone looking to establish or enhance their online store. Kudos to the AVADA team for providing such a remarkable app that empowers businesses to succeed in the digital marketplace.

Best Regards,
Best Buying Online Team, Bijay Khadka

Best Buying Online
Australia
2 months using the app
April 28, 2024

Liz from Avada team was so helpful to inform me with charges that i don't know. Also she activate my free 12,000 free emails. Thank you Liz.

DVA home
United Arab Emirates
5 months using the app
March 22, 2024

Very good app. I want to thank Audrey from Avada Email marketing & SMS for explaining how to work with this application and helping me with the settings. really appreciate the help. Thank you so much

EdelFaiZ
United Kingdom
About 2 months using the app
February 17, 2024

Avada is an exceptional WordPress theme that offers unparalleled flexibility and functionality. Its intuitive drag-and-drop builder allows for easy customization, making it suitable for both beginners and advanced users. With a vast array of pre-built layouts and elements, creating a unique website design is effortless. Additionally, Avada's extensive documentation and reliable support ensure that any issues are quickly resolved. Overall, Avada is a top choice for anyone looking to build a professional and visually stunning website.

Personal Message:
Dear Emily,

I wanted to extend my heartfelt thanks for recommending Avada to me. Your suggestion has truly transformed my website-building experience. Avada's versatility and user-friendly interface have allowed me to create a website that perfectly reflects my vision. Your guidance and support have been invaluable, and I'm grateful for your assistance every step of the way. Thank you for sharing your expertise and helping me achieve my goals.

Warm regards,
imran mollah

AL MONI EXPRESS
Italy
About 2 months using the app
Edited February 28, 2024

something wrong with the app it doesnt work but they told me and refund the money all good now

Dinosaurized: An Army Store
United States
4 months using the app
February 25, 2024

Absolutely amazed by the stellar customer support from Audrey and Toby! Their responses were not only incredibly fast but also exceptionally helpful, guiding me through every step with ease. It's rare to encounter a team that's both this efficient and genuinely caring. Highly recommend their service to anyone looking for top-notch support! ❤️ #SpeedySupport #HelpfulHeroes

ANTEPLİM
Germany
2 months using the app
February 20, 2024

The app is pretty straight forward and is pretty user friendly if you don't have a lot of experience with marketing and website pop ups. If you do run into an issue a quick chat with the support team will help fix that in no time!

Shout out to Hana who helped sort an issue in super speed and was really friendly!

Little Fluffy Cloud
United Kingdom
12 days using the app
March 26, 2024

Liz has been helping through my setup and it has been amazing. It is a fairly straight forward process but questions do come up. Liz had all the answers, right away. You can send your URL so the support team knows exactly what's going on. I wish other web companies had support like this.
Thank you!

HAIRMDL® Store
United States
4 days using the app
March 30, 2024

Discovering the app and the ecommerce world. The app even in the free version allows me to do my work done so far. Esther from the support took her time to answers to all my questions with speed with exemple. I really appreciate the app so far.

Team DZ store
France
About 1 month using the app
May 1, 2024

Esther was amazing helping me today. Easy program to work with.

The Upkeep Shoppe
Canada
Almost 2 years using the app