Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ease of use, and customization options, especially for generating and printing invoices. Its automation feature that sends VAT invoices upon order fulfillment is highly valued. The app's customer service is often praised for its efficiency and round-the-clock availability. The support team is recognized for their ability to tailor templates to specific business needs and resolve technical issues swiftly. Merchants also value the app's user-friendly interface, compliance with local and international standards, and reliable performance.

Edited December 19, 2022

1) I needed help previewing my invoice, and there was a huge problem that Abby and Liz helped me out with so much! I got exactly what I needed, 10/10 experience. 2) I got in touch after hours with a huge problem with my invoices, I woke up and found that Fennic fixed it up for me! I'm so happy with their quick fix and work ethic. Thank you Fennic and the Avada team!

Ben Israel Inc.
United States
Over 2 years using the app
February 15, 2023

Very good app, very good and quick support. Thanks a lot to Esther and Roger who found a solution to my problem very quickly.

Hanan Channel
France
Over 2 years using the app
March 23, 2021

Great! Easy to use for invoices needed for our customers. Clear and concise. Happy to be using this app.

Monos
Canada
Over 2 years using the app
March 17, 2022

Great App and Great support thanks Drake for all your help with issues, great quick support and great help.

Bright Nite
Australia
Over 2 years using the app
June 22, 2022

Thanks Liz for the valuable help, It helped me to configure the invoices exactly as I needed it to be !

Peinture Algo
France
Over 2 years using the app
June 10, 2020

Great apps for supplying PDF invoices to customers, also easy to send a detail list of refund as well.

DingDongExoticSweet
Canada
Over 2 years using the app
Edited March 27, 2023

I was having difficulties with getting an invoice to work, but was helped really quickly with Lydia and William.
Great app, always get great help when I need it

Direct Cable
South Africa
Over 2 years using the app
Edited March 23, 2023

Once again I needed a small change... Hana was so polite and worked fast to help me. She added the company name to my invoices and moved the PAID stamp lower in the page so it wasn't over the quantity number. It was fixed within 5 minutes of asking for help. Love the customer service! Thanks Hana!

Niagara Singing Bowls
Canada
Over 2 years using the app
October 22, 2020

The app is amazing to start up our business when it comes to printing invoices, packing slips etc. It's super customer friendly. On the support side: The team reacts extreme quickly to any requests and are always there to help on any requests. Top app

Ambush Racing
Switzerland
Over 2 years using the app
Avada replied October 22, 2020

Hello,
Thank you so much for your review!

Your review motivates us to keep you with the good work and continue providing better support for you and other customers.

Should you need any help, please do not hesitate to reach out.

Thank you!
Daisy

Edited November 6, 2022

Good handy app for every seller. I primarily needed it for automatically emailing invoices. Abby solved my problem quickly and I decided to upgrade.

Siraya Tech
Hong Kong SAR
Over 2 years using the app