Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ease of use, and customization options, especially for generating and printing invoices. Its automation feature that sends VAT invoices upon order fulfillment is highly valued. The app's customer service is often praised for its efficiency and round-the-clock availability. The support team is recognized for their ability to tailor templates to specific business needs and resolve technical issues swiftly. Merchants also value the app's user-friendly interface, compliance with local and international standards, and reliable performance.

February 3, 2022

Easy to use and stellar support. Drake solved my issue within a single response. Highly reccomend the app.

ProjectLavish
Greece
11 months using the app
February 12, 2023

Application très bien conçue avec beaucoup d'options. J'ai demandé de pousser la personnalisation du détail de mes factures encore plus loin et l'équipe technique (le technicien se nomme Tony) m'a été d'un très grand secours, disponible, rapide, et efficace. Parfait service après-vente !

Sweet Laces
France
11 months using the app
October 5, 2022

I'm currently testing this app. I can't speak on the app itself yet, but the support seems great. I spoke with a woman named Juliana, she replied instantly when I asked a question and very helpful. It is people like Juliana that make technology more enjoyable to work with.

CombatCSP
United States
11 months using the app
Edited November 14, 2022

Nice App, Plenty of options, user friendly and can edit the templates the way you want it.
friendly team as well when you need help.

Saloos
United Kingdom
11 months using the app
June 11, 2021

Amazing customer support. They help me with all my doubts. Waiting times are manageable and having flappy bird to kill time is a great plus. Thanks!

Elite Medical Australia
Australia
11 months using the app
Avada replied June 13, 2021

Thank you for your nice review and it is interesting to know more about how you experience our Live chat out of working time. We appreciate your thoughts!

If you need further assistance using our app, feel free to connect us anytime.

All the best,
Rainy

January 3, 2022

I was so frustrated to customize the invoice at our end, in the beginning. then The lovely team staff Jasmine and Fennic step in and provide wonderful assistance in an efficient timer manner. now everything is all fixed. The best customer service team I have ever seen. AVADA is the app you must have

Lazy Maisons
Australia
11 months using the app
Edited March 9, 2021

I was looking for an app that will automatically add our packing slip to the fulfilmentservices-email. this app does a perfect job and the customer service is extremely helpful.I would like to thank Fennic in particular for adjusting the layout of our packing slip

boon. specialty coffee
Netherlands
11 months using the app
December 27, 2022

Es muy intuitiva y fácil de utilizar, además puedes contactar por mensaje y te ayudan, a mi Liz me atendió y solucionó mis dudas de manera muy satisfactoria. Gracias Liz

cubysoftspeedgear
Spain
10 months using the app
June 21, 2020

Really a great product for a starter like me, Great customization features and nicely explained app. Thanks a lot

BazicNeedz
Canada
10 months using the app
November 23, 2020

I really love the receipt format and the app is free so that is another added advantage .
thank you

tangerineq
Kuwait
10 months using the app
Avada replied November 24, 2020

Hello,

Congratulations on the great result that you've got with our app!

We greatly appreciate your trust and confidence in our product.

Should you need any further assistance, do not hesitate to contact us at any time.

Best regards,
Daisy