Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ease of use, and customization options, especially for generating and printing invoices. Its automation feature that sends VAT invoices upon order fulfillment is highly valued. The app's customer service is often praised for its efficiency and round-the-clock availability. The support team is recognized for their ability to tailor templates to specific business needs and resolve technical issues swiftly. Merchants also value the app's user-friendly interface, compliance with local and international standards, and reliable performance.

January 25, 2024

Good support by Liz

Loubsol
France
1 day using the app
February 23, 2024

Great app, very useful and great support. Thank to Sunny and Tony : )

Patisserie Mendel
Germany
About 1 hour using the app
March 20, 2024

Great Support "Audrey"

MudMixer Pro
United States
1 day using the app
February 25, 2024

service client tres rapide est a l'ecoute

Babychoo
France
9 days using the app
Edited August 24, 2023

On my second tech support chat, Liz was able to help find the step I was missing in changing order templates very quickly, so that I could get a customer documentation they required right away. It was a perfect experience that took maybe three minutes. Having support right there in invaluable... thanks so much Liz!
On my first tech support chat I found the AVADA app works pretty well. With the help of Juliana from technical support, I was able to get the documents I needed for customers up and running in very little time just working with her through the online chat. Great work Juliana!! You really provided excellent service... thanks so much!

PharmParts
United States
Over 2 years using the app
September 25, 2023

The app does exactly what you need of it. The support team are also excellent (special mention to Hana!) who resolved an issue with the integration within minutes.

WorldRaceCircuits
United Kingdom
About 3 years using the app
March 4, 2024

Emily helpt ons vaak fijn en snel! Top.

De Bonte Koe zakelijk
Netherlands
5 months using the app
December 4, 2023

Had an issue with my invoice and reached out to AVADA's customer service. Dealt with Jasmine, who was incredibly helpful and responsive. She ensured all my concerns were addressed promptly.

Kudos to Anivia also, the developer, for making immediate changes as requested. Impressed by their efficiency and technical know-how.

Overall, great service from AVADA. Jasmine and Anivia made the process smooth. Highly recommend their customer support!

BELEMIA
France
About 2 hours using the app
November 7, 2023

Great support by Anthea - thank you!

Home Improvement Supplies Ltd
United Kingdom
Over 3 years using the app
January 9, 2024

I got immediate help from Hana. The response and the solution was fast and good!

FuturMedi
Belgium
28 minutes using the app