Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ease of use, and customization options, especially for generating and printing invoices. Its automation feature that sends VAT invoices upon order fulfillment is highly valued. The app's customer service is often praised for its efficiency and round-the-clock availability. The support team is recognized for their ability to tailor templates to specific business needs and resolve technical issues swiftly. Merchants also value the app's user-friendly interface, compliance with local and international standards, and reliable performance.

Edited October 21, 2021

We use this app to automatically generate and email PDF invoices to our external warehouse. For that purpose, it is a very usefull app which I would most definitely recommend. Their support is also very responsive and proactive

POM Amsterdam - COM
Netherlands
7 months using the app
August 12, 2022

I love how AVA CS team is handling the issue I am facing, they are prompt in their response and is able to assist you! The plugin worked great! :))))

BlueFairy & Co.
Singapore
7 months using the app
Edited March 13, 2022

Fantastic customer support, Fennic was superb, 5 stars, if only other companies had the same people, well done Avada!

LaDuca Dance Shoes UK
United Kingdom
7 months using the app
January 10, 2022

Ich nutze diese App und wenn etwas nicht funktioniert, steht per chat sofort Hilfe bereit und mir wurde schnell und unkompliziert geholfen, Die App funktioniert gut und erfüllt unsere Erwartungen. Danke bisher für die positiven Erfahrungen und kann ich nur empfehlen

Steinick Schuhe
Germany
7 months using the app
Edited October 31, 2022

Awesome apps and very great customer service. I had a problem with some calculation and they really quick to fix it. I definitely recommend this apps

Épices du Guerrier
Canada
7 months using the app
September 28, 2022

I had a pretty smooth experience using it.
Really quick Response from the Team!
Appreciate the efforts guys!

Pest Control Products Depot
United States
7 months using the app
Edited February 17, 2022

Thank you very much Esther for your support and assistance
The online support is helpful and quick!!!!!

Tropifrais
South Africa
7 months using the app
February 17, 2022

We've used the app for a few months now and takes the hassle out of having to do invoices manually. Works seamlessly and customer service is excellent.

Cowshed Interiors
United Kingdom
7 months using the app
May 24, 2022

Needed some customizing but we managed to get the app to customize the invoice to cater to our needs. Fennic from Customer Support was very patient and helpful in working with us to ensure that all our needs were met. Highly recommended.

Shoreline Corals
Canada
7 months using the app
Edited August 18, 2022

[orig June '22] I needed our PDF invoices to say specific terms like Tax Invoice for NZ taxation requirements. Contacting Avada through their chat facility I worked with Abby and Tony who made all the changes I need. Thank you! [added Aug '22] Additionally I have needed to add other info to all our invoices from data pulled from our Shopify store... Abby was excellent at listening to my issues, having them corrected and updating me on progress - it works just as it should. Thank you Abby!

Urncraft
New Zealand
7 months using the app