Reviews (909)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficiency in creating and printing invoices, crucial for business operations. It automates and customizes invoice creation, ensuring compliance both locally and internationally, making it ideal for global businesses. Features like automatic invoice mailing and customizable templates improve customer service and meet specific business needs. Merchants also praise its reliability, ease of setup, and seamless integration. The customer support team, particularly Esther, Mia, and Tiana, is celebrated for their responsiveness and effectiveness, with 24/7 availability and quick issue resolution. Merchants commend the app for its robust features, user-friendly interface, and exceptional support, making it a preferred solution for managing order documentation and printing invoices efficiently.

May 24, 2022

Needed some customizing but we managed to get the app to customize the invoice to cater to our needs. Fennic from Customer Support was very patient and helpful in working with us to ensure that all our needs were met. Highly recommended.

Shoreline Corals
Canada
7 months using the app
Edited August 18, 2022

[orig June '22] I needed our PDF invoices to say specific terms like Tax Invoice for NZ taxation requirements. Contacting Avada through their chat facility I worked with Abby and Tony who made all the changes I need. Thank you! [added Aug '22] Additionally I have needed to add other info to all our invoices from data pulled from our Shopify store... Abby was excellent at listening to my issues, having them corrected and updating me on progress - it works just as it should. Thank you Abby!

Urncraft
New Zealand
7 months using the app
June 3, 2020

WE are using this app to print invocies for our clients. So far amazing and we have no complaints to offer

Firaana Online
Singapore
7 months using the app
April 29, 2020

perfect app to make invoices and packing lists.
i don't know what extra to say.

MV-clean
Belgium
7 months using the app
March 14, 2021

Works great for printing invoices (that's all I use it for). The support team helped me swiftly when I had an issue with scent choices not appearing on the invoices. Good to go!

Clean Haven Naturals
United States
7 months using the app
June 15, 2022

Aplicación 100% recomendable. Fácil de usar y muy intuitiva. Además tienen una atención al cliente excelente

Shameless Collective
Spain
7 months using the app
February 15, 2022

Quickest customer service ever!!! And the response in dealing with my issue was swift. 5 Star service.

Lara-May
United Kingdom
7 months using the app
June 15, 2022

Thank you Emily for your help and prompt response. I've just started using the app so too early to say, but the support team is really good, so im sure even if I face any problem, it will be resolved.

Vaibhav Dhadda Jewellery
India
7 months using the app
March 2, 2021

Although they have taken away the ability to customise when you're on the free plan, this app is awesome. It really allows my customers to get a professional tax invoice. BUT! The best part of the app is the customer service, I've needed a few things customised and the support team seriously does the customisation the same day, and if something isn't right they fix it and respond really quickly. AWESOME TEAM!

Gutter Guard Direct 2U
Australia
6 months using the app
January 7, 2022

Excellent app & support team. Recommend all of their apps. Good integration between aps, you can basically run your store on autopilot with their apps. Many thanks, especially to Fennic from the support team.

Artycasa
Romania
6 months using the app