Reviews (909)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficiency in creating and printing invoices, crucial for business operations. It automates and customizes invoice creation, ensuring compliance both locally and internationally, making it ideal for global businesses. Features like automatic invoice mailing and customizable templates improve customer service and meet specific business needs. Merchants also praise its reliability, ease of setup, and seamless integration. The customer support team, particularly Esther, Mia, and Tiana, is celebrated for their responsiveness and effectiveness, with 24/7 availability and quick issue resolution. Merchants commend the app for its robust features, user-friendly interface, and exceptional support, making it a preferred solution for managing order documentation and printing invoices efficiently.

December 12, 2023

Application avec beaucoup de bug, de plus ils affiches par défaut les remarques confidentielles liées au commandes sur la facture. Même quand l'option est désactivé. Les clients peuvent voir les remarques confidentielles.

Diyara
France
Over 2 years using the app
Avada replied December 13, 2023

Dear Diyara team,

We appreciate your feedback and apologize for any inconvenience you've experienced. We take user concerns seriously, and we want to address the issues you've raised. We've already sent a follow-up email to the address associated with your account. Kindly check your email, and we'll do our best to assist you further.

Thank you for bringing this to our attention, and we look forward to resolving any issues you may have.

Best regards,
Avada Support Team

July 10, 2024

Je viens d'installer l'application qui à l'air plutôt bien et très pratique.
Si vous avez une question vous serez très bien renseigné par le service client, comme Charles qui a su répondre très rapidement à ma demande et je le remercie fortement.

Fatbiker
France
About 14 hours using the app
January 17, 2024

Even more capable than I initially thought. Responsive support, easy to customize and a major time savings.

LabJack
United States
Over 1 year using the app
January 4, 2024

Good apps and very good support when you need it ! I recommend

EducDog
France
About 1 year using the app
February 15, 2024

Hesther and Tony from AVADA help me with an incredible professionalism and a big kindness. Don't hesitate to contact this team if you have any questions.

intrépide
Belgium
8 months using the app
December 13, 2023

Needed an edit to my invoice template and thanks to Audrey and William it got done in 10 minutes.

Beldeur
Netherlands
About 1 month using the app
February 13, 2024

Great product, Lydia has been very supportive in helping me setting it up correctly. Thanks.

Vitalcup
France
4 months using the app
December 7, 2023

Jasmine was really helpful in narrowing down the problem

Adapta Robotics
Romania
8 months using the app
December 21, 2023

The app is great and does what's promised.
Audrey and Tony provided excellent customer service. They went above and beyond to resolve any issues and answer all my questions. Highly recommend!

CLN Atelier
Belgium
About 1 month using the app
November 24, 2023

The app needs some work e.g. when it comes to templates, there are issues with translations or spacing. The customer service however is very friendly and responds quickly.

Stagman
Germany
3 months using the app