Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ease of use, and customization options, especially for generating and printing invoices. Its automation feature that sends VAT invoices upon order fulfillment is highly valued. The app's customer service is often praised for its efficiency and round-the-clock availability. The support team is recognized for their ability to tailor templates to specific business needs and resolve technical issues swiftly. Merchants also value the app's user-friendly interface, compliance with local and international standards, and reliable performance.

November 17, 2020

This app perfectly met my requirement. I had a couple of queries - Daisy and Rainy from the Team were very quick to reply and were able to solve the query within a day. Good job!

Nestasia
India
About 1 month using the app
Avada replied November 17, 2020

Hello,
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!

Should you have any further questions, please feel free to contact us at any time.

Best regards,
Daisy

July 28, 2020

This app is very useful for printing invoices and airway bills professionally. Their staff helped me out fast with some minor adjustments in less than 12 hours!

Game Academia Singapore
Singapore
About 1 month using the app
July 1, 2020

The app was easy to setup. It has multiple format choices for your documentation needs. The best things is it is completely free!

Wellenno
Philippines
About 1 month using the app
July 24, 2020

BRILLIANT app and even better support by Drake. I have a dual pricing app installed which was messing the prices being pulled through - Drake sorted within minutes.

THANKS!

RM Suppliers
United Kingdom
About 1 month using the app
March 23, 2022

Very useful app, Easy to work with. Drake has helped me a lot. I would definitely recommend this app.

ABC Medical Supplies
Belgium
About 1 month using the app
September 12, 2022

J'ai utilisé cette application pour les besoins de notre boutique. L'équipe du support était très réactive pour répondre à nos besoin ! Je recommande.

Jeanne Vouland
France
About 1 month using the app
Edited June 24, 2021

We had some issues with the invoice format according to German regulations. Avada support was very helpful, thank you! After several iterations, we finally achieved the desired result. It would be great if one had more printing options, e.g. a certain period. The Yumbau team

Yumbau Online Shop
Germany
Over 2 years using the app
Avada replied June 24, 2021

Hi,
Thank you for your review on our app. It really motivates us to provide better apps and service for you and other users 🚀

We have sent you a follow-up email. Please check your mailbox to get our plan about adding more printing options to the app.
We hope to have more chances to discuss things further 🙏

Best regards,
Daisy

August 12, 2020

This app although its free i am telling you its far more advanced in features that most of the paid ones. Easy to configure and excellent support. Drake resolved one issue we had in less than a day, that is top! Thanks very much guys for creating this essential plugin to Shopify.

GroupOrigins BV Groothandel
Netherlands
About 1 month using the app
Edited October 13, 2021

App does not function correctly - if there is a change to the order it just adds the cost of the new item and does not reflect removed items. No response from developer on issue. ***Update - Changed from 2 stars to 4 stars***
After posting 2-star review , a flurry of activity from the developer ensued to rectify the issue. They were able to login under a collaborator account and fix the issue right away. It seems to be working now and I am revising my review.

TechLogix Networx
United States
Over 2 years using the app
Avada replied October 12, 2021

Hello,

Thank you for taking the time to leave us a review. I'm sorry to hear that you didn't have a good experience with our app.

Our team has been checking on the issue for you with the highest priority.

Please check your mailbox to get our update. We hope to have more chances to discuss things further.

At AVADA we'd want nothing more than to have our app work flawlessly for shoppers and give you the best support service we can.

Best regards,
Daisy

Edited May 11, 2021

The app is very good and more than that the Avada team is excellent. We had to do a lot of customization to suit our requirements and the Avada team did all the customization for us without even a single objection. I can confidently say that anyone who require PDF Invoice can install the Avada app without any hesitation. There is a wonderful team to support you so that you don't have to worry about any issues.

Haniffaonline.com
Singapore
About 1 month using the app
Avada replied May 11, 2021

Hello,

We can’t thank you enough for the kind words about our app and service. Your review means a lot to us and lets us know we’re on the right track!

Looking forward to serving you better in the future!

Best wishes,
Daisy