Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ease of use, and customization options, especially for generating and printing invoices. Its automation feature that sends VAT invoices upon order fulfillment is highly valued. The app's customer service is often praised for its efficiency and round-the-clock availability. The support team is recognized for their ability to tailor templates to specific business needs and resolve technical issues swiftly. Merchants also value the app's user-friendly interface, compliance with local and international standards, and reliable performance.

September 30, 2022

J'ai eu recours au support avada et j'ai été en contact avec Esther qui a toujours été très réactive ! Merci à elle :) Nos demandes ont bien été transmises à chaque fois, mais les équipes techniques oubliaient de temps à autres quelques détails concernant nos demandes. Des retours étaient nécessaires, mais dans l'ensemble tout s'est assez bien déroulé

Boutique Thuasne
France
About 2 years using the app
June 26, 2020

It is very difficult to setup. It is also not easy to change the visualization and templates offered in the app

Hakuna
Spain
Almost 3 years using the app
March 7, 2020

i used this app and find it quite good and easy can't complain .all templates are nice and beautiful .Everyone should go ahead and do it

techsappy
India
About 1 month using the app
Edited February 8, 2022

"Fennic" & "drake "
quick response , helped with all query's as required . regarding currency lay out and formatt good web site service

Overtone Brewing Co.
United Kingdom
About 2 years using the app
Avada replied January 26, 2022

Hello,
Thank you so much for your review on our app and customer support.

I would like to have a more in-depth conversation to help you make the best use of this app . I just sent you a follow-up email, please open your mailbox to get our message.

Best regards,
Daisy

April 19, 2023

The support at Avada is great. Esther was very friendly and quick to answer all questions! Thank you, Esther!

Motivational Art (GER)
Germany
About 1 month using the app
November 24, 2022

Usei o suporte e fui atendido pela Hana, 3 problemas que tive que foram sanados em poucos minutos.
Muito obrigado!

Kowa Store
Japan
About 1 month using the app
Edited April 23, 2020

Its a good one i guess. I only used it for a short amount of time but it did what it promisedIts a good one i guess. I only used it for a short amount of time but it did what it promised

T&Trilogy
Germany
About 1 month using the app
April 12, 2023

have had a relatively good experience the support has been great Hanna was the main person i was talking to and the app has a good amount of customization but the were a few errors that were quickly fixed by support.

Nana's Weighted Blankets
Australia
Almost 2 years using the app
Edited June 23, 2020

THIS APP = AMAZING! But as you can see I continued typing because I had to fill the 100 words minimum.

What makes this amazing is that they offer all the type of document work which you can think of.

AttachedBody
Netherlands
About 1 month using the app
March 5, 2020

Simply very good addon. Simple configuration. What more for free?? I can reccomend this simple solution.

Barnahus
Norway
About 1 month using the app