Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ease of use, and customization options, especially for generating and printing invoices. Its automation feature that sends VAT invoices upon order fulfillment is highly valued. The app's customer service is often praised for its efficiency and round-the-clock availability. The support team is recognized for their ability to tailor templates to specific business needs and resolve technical issues swiftly. Merchants also value the app's user-friendly interface, compliance with local and international standards, and reliable performance.

Edited August 29, 2022

Support team is efficient and friendly even tho the app bugs sometimes they will try the best to help and provide solutions !

HEMPOTÉKA
France
Over 1 year using the app
April 27, 2022

Excellent app, much better than others I have tried and amazing customer service from Roger. This app will save me a lot of time, thankyou!

Barefaced Beauty
United Kingdom
23 days using the app
March 7, 2022

great assistance by Marcus. Very competent and fast.
Thank you very much for your help. I can only recommend

TOM REBL
Germany
Over 1 year using the app
Edited May 3, 2022

After a couple attempts Roger took the time to walk me through my problems and resolve them. Thanks again for your patience ! My clients will be very with their french invoices.

LES ENTREPRISES BCC
Canada
22 days using the app
May 5, 2022

I had problems and the support helped me immediately. Very good support. Jasmine was very friendly and helped me a lot. Thanks very much!

wikipesale
Germany
22 days using the app
June 16, 2020

These templates can be easily modified to meet your needs if you have a few coding skills. The only issues are that some text variables are not pre-defined so you have to figure them out. Need to provide more variables and liquid assets for ref. Otherwise great.

Jugglebox
Australia
22 days using the app
Edited January 18, 2021

I am using the free plan and am impressed with what is available. Their Customer Service is impeccable, very fast and efficient.

BEVERLY SMART
France
22 days using the app
January 30, 2023

I required assistance due to having a “502 error”, making me unable to print orders or invoices.

I got onto customer support and Esther and Gideon were extremely polite and helpful. They have me back up and running within 30 mins.

I’m very appreciative and will continue to use Avada for all my ordering/invoicing needs.

Jarvvos
United Kingdom
21 days using the app
February 3, 2022

Just want to thank Esther for helping make this app great! It helps me stay organized with all my orders. Just wish it was easier to edit some of the custom fields without help from Support. Luckily-with people like Esther on the job, changes can be made pretty quickly and my customers get professional packing slips with every order!

Vivid Concepts Inc
United States
Over 1 year using the app
May 22, 2020

Nice product for PDF Invoice,PDF Order and PDF Packing slips templates are easy.Nice product for PDF Invoice,PDF Order and PDF Packing slips templates are easy

Onezeros.in
India
Over 1 year using the app