Reviews (909)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficiency in creating and printing invoices, crucial for business operations. It automates and customizes invoice creation, ensuring compliance both locally and internationally, making it ideal for global businesses. Features like automatic invoice mailing and customizable templates improve customer service and meet specific business needs. Merchants also praise its reliability, ease of setup, and seamless integration. The customer support team, particularly Esther, Mia, and Tiana, is celebrated for their responsiveness and effectiveness, with 24/7 availability and quick issue resolution. Merchants commend the app for its robust features, user-friendly interface, and exceptional support, making it a preferred solution for managing order documentation and printing invoices efficiently.

August 9, 2022

J'adore cette appli pour faire de belle facture avec mon numero de tps tvq pour mes clients ! merci ! :)

Sleeptight
Canada
About 3 hours using the app
April 14, 2022

Mon expérience avec le support en ligne a été très satisfaisant dès le premier contact. La personne a été charmante et compétente ! J'ai rencontré en souci à cause de mon navigateur, et Liz, du support a été très efficace et a trouvé la solution rapidement ;-). L'appli à l'air d'être pratique, je suis satisfaite de ma première prise en main.

khara Tuki
France
About 3 hours using the app
September 29, 2022

Good app....................... Nice templates, themes, contents etc.. I received great support by Hana.

Enterprise Africa Intl.
South Africa
About 3 hours using the app
April 18, 2023

Prakash from Avada support is a great consultant, he helped me very quickly and answered all my questions

leonardonaminisaliejus
Lithuania
About 3 hours using the app
Edited December 7, 2021

Ik heb een proefperiode voor deze app afgesloten, maar deze na een paar dagen stopgezet. Ondanks dat ik op het einde van de periode zeer goed ben geholpen door medewerkster Rainy, werk ik niet meer met deze app om de volgende redenen: - support alleen per email bereikbaar. (In de periode van implementatie is dat niet wenselijk).
- trage reactie van support (ingegeven door mondiale tijdzones)
- onvoldoende antwoord op mijn implementatie vragen - begeleidende email is niet naar eigen inzicht in te regelen: zo is het niet mogelijk om paragrafen te creëren, alle tekst wordt 'plat' achter elkaar weergegeven.

Bliving.nl
Netherlands
3 days using the app
Avada replied December 5, 2021

Hi Koen,

Rainy here from AVADA support.

First of all, I am sorry for the experience you've gone through. Maybe our support member misunderstood your questions so she couldn't explain it well.

About the test email you sent, it is in our default language. If you choose the language of email the same as billing language, then when sending out real email (you can place draft order to check this), it will show the correct language as you set up. So basically there is no issue here.

Next, you want to edit the email template more flexibly, right? I am sorry currently we support basic template editor. For more powerful email editor tool (like drag/drop or HTML), we suggest you integrate with AVADA Marketing Automation app. This app will handle all automation and marketing emails for you, include PDF invoice emails.

Please help me check your mailbox so that I can assist you better.

Best,
Rainy from AVADA

Edited April 24, 2020

Awesome app very easy to use we implemented it on our site www.maskcoronavirus.co.uk and the invoices look great. This app makes it very easy to customise the look and feel of the packing slip.

CV19-Mask
United Kingdom
About 2 hours using the app
August 4, 2022

Good app for invoices. Easy to set up. Amazing support. Abby helped me resolve a few issues real quick. More options to change the automated email design would have been 5 stars.

Modelle
Australia
2 days using the app
July 14, 2022

Very happy with the team and Roger, Solved my issues instantly. This App saved my time and hard work a lot.

Gate Opener
Australia
About 2 hours using the app
April 13, 2021

AVADA really makes perfect apps for me! I have another apps from AVADA (paid and free versions)
Free version is already awesome, support is really fast and helpful.
Recommended!

EN-JI
Indonesia
About 2 hours using the app
June 25, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app. Amazing Application

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The Wise Store
India
About 2 hours using the app