AG Order Printer, PDF Invoices

AG Order Printer, PDF Invoices

Reviews (885)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline invoice creation and printing, noting its robust customization options that enhance the professional look of invoices. The automated features save time by generating invoices quickly and sending them directly to customers. The app is user-friendly and easy to install, with additional functionalities like direct template modification, automatic saving to drives, and automated email and PDF creation. Customer support, particularly from team members like Esther, Hana, and Sunny, is frequently praised for its responsiveness and effectiveness. Merchants recommend this app for its functionality, reliability, and excellent support, considering it a valuable tool for improving business operations.

Edited June 24, 2021

We had some issues with the invoice format according to German regulations. Avada support was very helpful, thank you! After several iterations, we finally achieved the desired result. It would be great if one had more printing options, e.g. a certain period. The Yumbau team

Yumbau Online Shop
Germany
Over 2 years using the app
Avada replied June 24, 2021

Hi,
Thank you for your review on our app. It really motivates us to provide better apps and service for you and other users 🚀

We have sent you a follow-up email. Please check your mailbox to get our plan about adding more printing options to the app.
We hope to have more chances to discuss things further 🙏

Best regards,
Daisy

Edited April 25, 2020

Easy to implement, easy to use, very detailed instructions, nice and easy to modify templates, quick support. If you need standard features the app is perfect. It's more complicated if you have specific needs for the Invoicing (for example, to mention a local currency equivalent to the invoice amount)

BHappyBrand
Czechia
Over 3 years using the app
Edited October 13, 2021

App does not function correctly - if there is a change to the order it just adds the cost of the new item and does not reflect removed items. No response from developer on issue. ***Update - Changed from 2 stars to 4 stars***
After posting 2-star review , a flurry of activity from the developer ensued to rectify the issue. They were able to login under a collaborator account and fix the issue right away. It seems to be working now and I am revising my review.

TechLogix Networx
United States
Over 2 years using the app
Avada replied October 12, 2021

Hello,

Thank you for taking the time to leave us a review. I'm sorry to hear that you didn't have a good experience with our app.

Our team has been checking on the issue for you with the highest priority.

Please check your mailbox to get our update. We hope to have more chances to discuss things further.

At AVADA we'd want nothing more than to have our app work flawlessly for shoppers and give you the best support service we can.

Best regards,
Daisy

November 7, 2022

La modification des comamndes n'était pas prise ne compte dans l'impression. Ceci a été résolu par le support.

Stupermarche
France
Over 2 years using the app
Avada replied November 9, 2022

Vos commentaires ont été partagés avec toute notre équipe chez AVADA. Lorsque nous entendons parler de clients satisfaits comme vous, nous répandons la positivité autour de nous !

Meilleur,
Équipe d'assistance AVADA

May 5, 2022

It's okay, some things could be better, f. e. it would be nice, if you can download more then 30 orders/invoices directly per one click one the page from avada. But the customer service from Drake was great!

Bikelicht.at
Austria
Over 2 years using the app
September 30, 2022

J'ai eu recours au support avada et j'ai été en contact avec Esther qui a toujours été très réactive ! Merci à elle :) Nos demandes ont bien été transmises à chaque fois, mais les équipes techniques oubliaient de temps à autres quelques détails concernant nos demandes. Des retours étaient nécessaires, mais dans l'ensemble tout s'est assez bien déroulé

Boutique Thuasne
France
About 2 years using the app
Edited February 8, 2022

"Fennic" & "drake "
quick response , helped with all query's as required . regarding currency lay out and formatt good web site service

Overtone Brewing Co.
United Kingdom
About 2 years using the app
Avada replied January 26, 2022

Hello,
Thank you so much for your review on our app and customer support.

I would like to have a more in-depth conversation to help you make the best use of this app . I just sent you a follow-up email, please open your mailbox to get our message.

Best regards,
Daisy

April 12, 2023

have had a relatively good experience the support has been great Hanna was the main person i was talking to and the app has a good amount of customization but the were a few errors that were quickly fixed by support.

Nana's Weighted Blankets
Australia
Almost 2 years using the app
Edited January 21, 2020

What was decisive in choosing Avada PDF was: the barcode space in the item list really helped us reduce packing time! Thanks Avada!

less2zero
Romania
Over 2 years using the app
February 15, 2022

Great form options, it would be nice if we could view more orders per page. Needed some help recently and support was super responsive and Fennec answered my question in like 2 seconds.

Lone Star Nursery
United States
Over 1 year using the app