Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ease of use, and customization options, especially for generating and printing invoices. Its automation feature that sends VAT invoices upon order fulfillment is highly valued. The app's customer service is often praised for its efficiency and round-the-clock availability. The support team is recognized for their ability to tailor templates to specific business needs and resolve technical issues swiftly. Merchants also value the app's user-friendly interface, compliance with local and international standards, and reliable performance.

October 23, 2023

Excellent service provided by AVADA, nothing is ever too much trouble. Would highly recommend.

Price Gun Land
United Kingdom
Over 3 years using the app
Edited August 24, 2023

On my second tech support chat, Liz was able to help find the step I was missing in changing order templates very quickly, so that I could get a customer documentation they required right away. It was a perfect experience that took maybe three minutes. Having support right there in invaluable... thanks so much Liz!
On my first tech support chat I found the AVADA app works pretty well. With the help of Juliana from technical support, I was able to get the documents I needed for customers up and running in very little time just working with her through the online chat. Great work Juliana!! You really provided excellent service... thanks so much!

PharmParts
United States
Over 2 years using the app
February 25, 2024

service client tres rapide est a l'ecoute

Babychoo
France
9 days using the app
January 25, 2024

Good support by Liz

Loubsol
France
1 day using the app
December 20, 2023

The Ava PDF Invoice Order Printer app is really good. It's simple to use and has everything I need. Special thanks to Liz & Jasmine from customer support who have been amazing and helped me a lot. Highly recommended!

Coplenty
Romania
About 3 hours using the app
March 4, 2024

Emily helpt ons vaak fijn en snel! Top.

De Bonte Koe zakelijk
Netherlands
5 months using the app
September 25, 2023

The app does exactly what you need of it. The support team are also excellent (special mention to Hana!) who resolved an issue with the integration within minutes.

WorldRaceCircuits
United Kingdom
About 3 years using the app
September 18, 2023

The Team here are amazing!

They're quick to respond and quick to find a solution which I love!

I also high recommend this invoice app as it provides the customer which assurance especially for Ecom!

Thanks guys and keep up the greatly work!

AKRYPT
Australia
11 months using the app
August 11, 2023

I installed Ava PDF Invoice Order Printer. It had good reviews but I had tried others but could not customize the template. When I installed the App, I realized that the template was not quite what I needed because I had to make a few changes.

So I chatted with support and Sunny picked up my chat and was very helpful and customized the template for me. Now it seems that the template is customized just for my business.

I give this shopify app 100% thumbs up.

DJ Wholesale
United States
6 months using the app
November 7, 2023

Great support by Anthea - thank you!

Home Improvement Supplies Ltd
United Kingdom
Over 3 years using the app