Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ease of use, and customization options, especially for generating and printing invoices. Its automation feature that sends VAT invoices upon order fulfillment is highly valued. The app's customer service is often praised for its efficiency and round-the-clock availability. The support team is recognized for their ability to tailor templates to specific business needs and resolve technical issues swiftly. Merchants also value the app's user-friendly interface, compliance with local and international standards, and reliable performance.

February 1, 2024

With the help of Esther, my template was quickly fixed.

The Goodness Company SG
United Arab Emirates
About 2 hours using the app
March 20, 2024

Great Support "Audrey"

MudMixer Pro
United States
1 day using the app
November 20, 2023

Great product with a great customer service.
We had the chance to be assisted by Emily in setting up our invoicing template which has local and international compliance requirements. Emily ;iaised back and force between us and the dev team until we got the perfect template.
I highly recommend Avada.

Fleeters
France
2 months using the app
February 23, 2024

Great app, very useful and great support. Thank to Sunny and Tony : )

Patisserie Mendel
Germany
About 1 hour using the app
January 22, 2024

Jasmine best supporter! Helps really quickly .

Eposy_tex
Germany
About 7 hours using the app
Edited August 24, 2023

On my second tech support chat, Liz was able to help find the step I was missing in changing order templates very quickly, so that I could get a customer documentation they required right away. It was a perfect experience that took maybe three minutes. Having support right there in invaluable... thanks so much Liz!
On my first tech support chat I found the AVADA app works pretty well. With the help of Juliana from technical support, I was able to get the documents I needed for customers up and running in very little time just working with her through the online chat. Great work Juliana!! You really provided excellent service... thanks so much!

PharmParts
United States
Over 2 years using the app
October 23, 2023

Excellent service provided by AVADA, nothing is ever too much trouble. Would highly recommend.

Price Gun Land
United Kingdom
Over 3 years using the app
January 25, 2024

Good support by Liz

Loubsol
France
1 day using the app
October 25, 2023

i had to contact the support department as the templates we use were not compatible with our printer and were chopping line off the print. Sunny and Abby were superb and go the templates udated

The Wheat Bag Company
United Kingdom
Over 2 years using the app
March 4, 2024

Emily helpt ons vaak fijn en snel! Top.

De Bonte Koe zakelijk
Netherlands
5 months using the app