Reviews (7,455)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its significant impact on SEO and site speed, noting its key features like automatic metadata generation, image optimization, and URL structure optimization. They appreciate the user-friendly interface and instant indexing tools that simplify the SEO process. The support team is also praised for their quick and knowledgeable assistance, with live chat support staff like Judy, Ricky, Tiana, and Emily receiving specific commendations for their helpfulness. Merchants acknowledge the app as a game-changer for enhancing SEO performance and site operations.

September 1, 2024

Avada SEO Suite is absolutely outstanding! It’s the most comprehensive and effective app I’ve ever used on Shopify. Every feature is designed to optimize my site, and the results are truly impressive. What impressed me even more was the incredible customer service and technical support. Huge thanks to Tiana and Raymond, who went above and beyond, guiding me with such patience and expertise. They made everything so easy to set up. I’m not just satisfied—I’m amazed!

FolioPet
France
9 months using the app
Avada replied September 29, 2024

Thank you for your amazing feedback! We're thrilled to hear that our app and team exceeded your expectations. We’re always here to help if you need anything else!

September 11, 2024

Great app, lots of features, lots to learn, amazing help via chat! Kudos to Lang for being supportive and showing me some how-tos and helping in understanding better on how the app works and why I get x and y results!

Boopr
Romania
7 months using the app
Avada replied September 29, 2024

Thank you so much for the kind words! We're glad to hear that Lang was able to provide helpful support. If you ever need more assistance, we're here to help!

October 1, 2024

I must say that I am amazed every time again with the speed of response and resolution of issues. Surely have seen a number of issues resolved by Lydia and Andrew resulting in the SEO suite working as it should. Haven't encountered this speed of response/resolution with any other app.

Chapeau Team Avada

Onlinedierenwereld
Netherlands
Over 1 year using the app
October 2, 2024

This app is excellent, and the customer service is brilliant too. I dealt with Mia today and she went out of her way to help me with a few queries. Efficient, friendly and informative. Thank you.

Mirelle Leather and Lifestyle
South Africa
Almost 4 years using the app
September 11, 2024

I would like to express my sincere gratitude to the Avada team on Shopify. The immediate and prompt support they provided was outstanding and significantly improved my experience. I am very happy to work with this professional team, and I highly recommend everyone to try the app and benefit from their excellent services. Thank you

Alymwndw
United Arab Emirates
7 months using the app
Avada replied September 29, 2024

Thank you for your sincere feedback! We're thrilled that our team's support made such a positive impact on your experience. We're always here to help!

October 2, 2024

Great app overall, SEO audits provide a friendly score which assists in selecting which pages/elements of pages need to be optimised. We have had many support sessions over the past few weeks whilst making changes to our store and the customer support has been excellent. Wait times have always been minimal and the issue/question has been sorted every time. Our most recent issue regarding .jpg to .webp conversion was sorted within 20 minutes by Ricky on live chat.

Durable Shop
United Kingdom
About 1 month using the app
August 23, 2024

Really good app for SEO on your shopify website and the support when needed is amazing. Audrey from the support team just helped me with a problem with my google search console connection- she was so friendly and helped me step by step all the way through! I really recommend this app to everyone who wants a perfect SEO Shopify website and an awesome support team to go and chat to!

Astrologie Lounge Verlag
Germany
5 months using the app
Avada replied September 29, 2024

Thank you for your wonderful review! We're so happy to hear that Audrey could assist you with the Google Search Console setup. Let us know if you need anything else!

September 16, 2024

I have been using their app for an extended period. I rely on them to further enhance my store, and they consistently respond promptly, professionally, and with great attention to detail. I am delighted to recommend their services highly.

WEDOART-IL
Israel
Over 3 years using the app
Avada replied September 29, 2024

Thank you for being a loyal customer! We're delighted to know that our app and support continue to meet your expectations. Your recommendation means a lot to us!

August 19, 2024

1st time user but not the 1st SEO tool I've used. Having had a good use of it I can say that this is the right SEO tool for me. When I got a little stuck the support team were amazing, they were quick, efficient and sorted the issue immediately.
I couldn't think of any way they could improve things. The FREE version is 'good' but I quickly upgraded and I'm so happy I did.
For anyone considering using such a tool I can honestly say 'do it' It's totally fixed a lot of issues for me.
Big thanks to Ricky for his jelp too.

Singleton & Clamp
United Kingdom
About 2 months using the app
Avada replied September 29, 2024

Thank you for your amazing feedback! We're thrilled to hear that our tool and support team made a difference for you. We're here if you ever need further assistance!

September 9, 2024

Honestly I am under utilising the app, its really amazing and takes a lot of the work out of SEO.There is a lot in here that is so life changing and useful, especially if you have a lot of products and collections. Also, the live chat and support staff are amazing. Lydia was so helpful and knowledgeable. ...

DancerInn
China
5 months using the app
Avada replied September 29, 2024

Thank you for your kind review! We're so glad to hear that Lydia and the support team could help you get the most out of the app. Don't hesitate to reach out if you need more assistance!