Avada SEO Image Speed Optimize
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (7,805)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SEO tool for its ability to enhance site performance and SEO, highlighting features like image optimization, meta tag automation, and SEO audits. The user-friendly interface and automation save time and simplify SEO tasks. Customer support is also praised for its responsiveness and effectiveness, available 24/7 to swiftly resolve issues.
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I had a problem formatting my meta description page using the liquid code variable. Ie do not know anything about coding buy Ricky helped me out very quickly and was very professional and problem swiftly. I am thankful I got Ricky to address my problem.
Thank you for your kind words, Justin! We're thrilled Ricky could assist you swiftly with the meta description setup. We're always here to support you whenever you need. Happy optimizing!
Lydia provided exceptional customer service! She was attentive, friendly, and went above and beyond to ensure all of my needs were met. Her prompt communication and willingness to help made the entire experience smooth and stress-free. Truly a pleasure to work with, and I would highly recommend her for any customer service needs.
We really appreciate your wonderful feedback! Lydia will be happy to hear she made your experience smooth and enjoyable. Don’t hesitate to contact us again if needed!
⭐️⭐️⭐️⭐️⭐️ Outstanding Customer Service – Ricky is the Best!
Avada has been a game-changer for my shops, and a big part of that is thanks to Ricky! The customer service is truly amazing – Ricky is always so friendly and quick to respond, making sure that all my stores run smoothly. No matter the issue, Ricky goes above and beyond to help out, ensuring a seamless experience every time. If you’re looking for top-notch support, Avada and Ricky are the way to go! Highly recommend!
Thank you for such a detailed and glowing review! We're thrilled Ricky could make a positive impact on your experience. We're always here to help keep everything running smoothly—don't hesitate to reach out anytime!
I used to use the app when it was free and it helped me with redirects and image optimization, but then at the end of last month it started charging and my rankings started to go down. I uninstalled it thinking it was for something else and my rankings started to go up a bit, but since I still needed an app for redirects and meta tags and titles, I went back to the program by paying for their app. Now I agreed to use their paid version, I optimized through their app to make the page faster and my rankings have dropped to 20th when I was always at the top. Don't fall for this app - The worst thing is that every time you write to them and they can't solve something, it's just a coincidence that their turn has ended and it's been like this for 3 days.
Hello Elizabeth,
Thank you for your feedback and for taking the time to share your experience. We’re truly sorry to hear about the challenges you've encountered.
We understand your concern about the impact on rankings and want to reassure you that our app's goal is to support your SEO and site performance. We’d like to clarify a few points to address your concerns:
1. From our analysis, the ranking drop began before you subscribed to the paid version or used the Speed Up feature. However, we acknowledge how frustrating it must feel to experience such changes and are happy to assist with further investigation into potential causes.
2. About uninstalling and reinstalling the app: We understand that rankings seemed to improve slightly after uninstalling the app, but typically, changes in rankings are influenced by other factors and cannot be directly attributed to the uninstall action within such a short time frame.
3. Your experience with support: We also sincerely regret any delays in addressing your concerns during our support shift transitions. Our team is committed to ensuring you receive seamless assistance moving forward, and I personally will handle your case to avoid any gaps in communication.
We’d love to help analyze the ranking issue further, even if you decide not to continue using our app. We believe resolving this matter is important for your business, and we’d love the opportunity to continue supporting you.
Please don’t hesitate to reply to my message via WhatsApp or email so we can work together to find a solution.
Best regards,
Esther
Avada Customer Success Lead
Fantastic SEO App with Excellent Support!
The interface is incredibly user-friendly, making it easy to navigate through a ton of powerful features. From optimizing images to boosting site speed, it covers everything I need for my store's SEO. What really sets it apart, though, is the support team. Big shoutout to Penelope, who promptly helped resolve my issue with utmost patience and professionalism.
Highly recommend it to anyone looking to enhance their Shopify store’s performance!
Thank you so much for your kind words! We're glad Penelope and the team could provide the support you needed. Happy to help anytime!
I want to thank Penelope for her help in setting up my site index for Google. She showed good patience as she walked me through the process, explaining things clearly along the way. What I appreciated most was her willingness to answer my questions without making me feel rushed.
Penelope's knowledge of the subject was evident, and she provided some useful tips that I hadn't considered before. While the task was still challenging, her guidance made it more manageable.
Thanks to her support, I now have a better understanding of how to optimize my site for Google. Penelope's assistance has been valuable, and I believe it will help improve my website's visibility.
Overall, I'm satisfied with the help I received. Penelope's friendly approach and expertise made the experience positive. If you need help with your website's SEO, I'd recommend reaching out to her.
Thank you for your detailed feedback! We’re so glad Penelope could assist you with patience and expertise. Your recommendation means a lot to us—feel free to reach out anytime!
The best customer service there is hands down! Always quick responses and handle all issues quickly!
Thank you for the amazing review! We’re thrilled to be able to provide quick and effective support. We’re here to help anytime!
Amazing SEO App with Excellent Support!
The interface is so user-friendly, making it easy to navigate through a ton of powerful features. From optimizing images, broken links to boosting site speed, it covers everything I need for my store's SEO. But the best part is the support team.
Thank you for the amazing review! We’re glad you’re enjoying the app’s features and finding the support team so helpful. We’re here whenever you need assistance!
Ricky was very helpful. He even explained in detail some of the meanings that I didn't know.
He took me through one by one features regarding fixing issues in product pages for SEO better optimisation results.
Thank you for your feedback! We're pleased Ricky could guide you through the SEO optimizations. We're here to help whenever you need us!
The app itself has a lot of great tools built into it and they are very intuitive. The other thing that I like about this app is their support. They have a chat support agent on duty 24/7 and they respond usually within 60 seconds. If they aren't able to personally fix something, they escalate to another team who seem to get onto it immediately. The few times I have had to get help from their higher tiered support, I will let them know the issue, go to bed and when I wake up the next morning, it was fixed within a few hours or less of the request. Generally the chat support is able to fix things right on the spot in a few minutes. They really deserve 6 stars. I have the Pro Plan and I feel it is worth the reasonable cost.
Thank you for your detailed feedback! We’re thrilled you’re enjoying the app and the 24/7 support. If you need any further assistance, don’t hesitate to get in touch.