Avada SEO Image Speed Optimize

The app itself has a lot of great tools built into it and they are very intuitive. The other thing that I like about this app is their support. They have a chat support agent on duty 24/7 and they respond usually within 60 seconds. If they aren't able to personally fix something, they escalate to another team who seem to get onto it immediately. The few times I have had to get help from their higher tiered support, I will let them know the issue, go to bed and when I wake up the next morning, it was fixed within a few hours or less of the request. Generally the chat support is able to fix things right on the spot in a few minutes. They really deserve 6 stars. I have the Pro Plan and I feel it is worth the reasonable cost.

Ricky at Avada has been an invaluable resource for us. From the moment I reached out for help, he demonstrated a level of professionalism and expertise that made a significant difference in our experience.

We were facing several challenges with our website, and I felt overwhelmed trying to navigate the issues on my own. Thankfully, Ricky stepped in and quickly assessed the situation. He patiently walked me through the necessary fixes, explaining each step along the way. His clear communication and willingness to ensure I understood the process were truly commendable.

Not only did he help resolve the technical problems, but he also took the time to teach me effective strategies for promoting our website. His insights into digital marketing and best practices were eye-opening, and I left the conversation feeling empowered and equipped with new knowledge.

Overall, Ricky’s support went beyond just solving issues; he genuinely cared about our success and provided us with the tools we need to grow. I can't thank him enough for his assistance and guidance!

Ricky has been AMAZING! Thank you so much as I wouldn't be as far along with SEO changes without Ricky's help! Truly AMAZING!

Great experience with Avada. The team are very responsive and have helped me with my website to get the SEO up and speed optimisation. Would highly recommend this app and services.

5 Stars – Outstanding Support from Penelope!

I am beyond impressed with the support I received from Penelope at Avada. She not only resolved my critical issues quickly and efficiently but also provided me with valuable tips that have greatly improved my setup. Her expertise, friendly approach, and attention to detail made the whole process seamless and stress-free. It's rare to find such outstanding customer service these days. Thank you, Penelope, for going above and beyond – you're a true asset to the team! Highly recommended!

I have been thoroughly impressed with Ricky from Avada SEO Suite. He has been amazing in assisting me with resolving numerous issues that needed attention. Additionally, he provided valuable recommendations on how to ensure everything is up-to-date and highlighted key areas to focus on for the betterment of my website. I highly recommend Ricky for his exceptional expertise and support.

Not only helps us the app with optimizing our SEO. The support is outstanding. Penelope and technician Raymond did a great job helping me ASAP as there occurred a problem while using the speed optimizing feature.
Would recommend to everyone!

I have been using this app for years in different stores and it is amazing. A quick and easy way to speed up my stores. The support is also great, they reply quick and always have solutions to all problems, specially Christian!

I highly recommend the app!

Really great app, easy to use and quite helpful in terms of understanding SEO. Support has also been fantastic, taking over issues that I can't quite understand and working on them straight away. Big shout out to Penelope for all your effort fixing my shop's loading speed. Very much appreciated!

Ricky was extremely helpful and answered all my questions. Every time I have an issue, they always help me!