Reviews (1,426)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its detailed size charts on product pages, which reduce sizing inquiries and enhance customer experience. It offers robust customization options for different vendors or product tags and integrates seamlessly with store themes. The app is user-friendly and includes a modal window for additional product information. Customer support, with staff like Esther, Sunny, and Lydia, is highly praised for being responsive and efficient, often resolving issues within minutes.
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Anna & Elle have been very much supportive throughout the process, you both have helped a lot from the very start of the conversation and updated every thing regarding the progression of the issue until it gets resolved.
My sincere regards to both of you.
Thank you for the wonderful feedback! We're so glad that Anna and Elle could provide such great support and keep you updated throughout the process. If there's anything else we can assist with, feel free to reach out!
Great app and great customer service. I asked for help on chat with Abby and while online with her she helped me with the placement of the size icon ... and it was 1am!!! ... super helpful! highly recommend this app.
Hi Bestaroo,
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our app and that Abby was super helpful in assisting you with the placement of the size icon, even at 1 AM! Your recommendation means a lot to us.
If you ever need further assistance, don’t hesitate to reach out. We’re here to help!
Tiana and Maison have done a great job of helping me with my techinical query and now the website has size charts again!!! Highly recommend this app!!
Thank you for your fantastic feedback! We're thrilled to hear that Tiana and Maison were able to help you with your technical query and that your website now has size charts again.
Your recommendation means a lot to us! If you need any further assistance, don’t hesitate to reach out. We're here to support you!
A very useful app for adding information in a modal window (it doesn't have to be sizes, just because the app is called "size guide) - it can be used for any kind of further information that might be needed.
Super quick support from Esther and Raymond with a minor display niggle - resolved in 15 minutes.
Highly recommended
Today I contacted the support because I needed help. They were very kind and helped me perfectly and super fast. The App works perfectly. Thanks!!!
Hi The-Alora,
Thank you so much for your wonderful feedback! We're delighted to hear that our support team was kind and able to assist you quickly. It's fantastic that the app is working perfectly for you!
If you ever need further help or have any questions, don’t hesitate to reach out. We’re always here to support you!
Thank you again!
I had a problem with size charts displaying on my site but Abby from Avada helped me and now our problem is solved
very quick and helpful support
thanks a lot AVADA
Thank you for your kind words! We're glad to hear that you received very quick and helpful support. Your appreciation means a lot to us! If you need any further assistance or have questions, feel free to reach out anytime. Thanks again!
User-friendly app with fantastic support from Tiana and Willian. It’s made managing my store so much easier!
Thank you for your wonderful review! We're so glad to hear that you find the app user-friendly and that Tiana and Willian provided fantastic support.
It’s great to know that our app has made managing your store easier. If you ever need further assistance, don’t hesitate to reach out. We’re here to help!
Had a technical problem that was solved quickly and efficiently. Audrey and Toby were very pleasant and helped with everything I needed.
Thank you for sharing your experience! We're glad to hear that Audrey and Toby were able to resolve the technical issue quickly and efficiently. If you need any further assistance, feel free to reach out—our team is always happy to help!
I highly recommend Avada, the app is great and the customer service is really fast. Rosie and Toby help me with some issues and never left me alone until it was solve. They were so friendly and helpful. I'm really grateful with them