Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and seamless integration into product pages. Its adaptability to various screen sizes enhances the shopping experience and helps reduce returns. The support team is commended for their prompt and professional assistance in resolving technical issues. The app's ability to manage multiple size charts for different products is also valued, making it a useful tool for those selling a variety of items.

November 12, 2023

I have had a great experience using this app. It helps to set a size table for my customers to select the proper choice leading to fewer returns. I am blown away by their amazing customer service. They respond immediately and know how to get the job done whenever there is an issue. Big thanks to Emily and Liz who helped in the past.

Nexus
United States
2 months using the app
February 2, 2024

Super appli et super support!!!!
Merci pour votre aide Emily.
Vous m'avez aidé de manière rapide et efficace!!!

OuiClique
France
About 1 month using the app
December 15, 2023

This is yet another Avada app that I really like! There are many ways to customize your charts to your brand. The Avada support team is always very good and able to help, should problems arise. I've had many requests and talked to many support people, like Lydia or Jasmine, and they're always great! The app itself is very well put together and easy to understand and use.

By Grace Alone Design Co.
United States
About 13 hours using the app
December 24, 2023

Siempre uso esta app para mis tiendas de ropa, te atienden las 24 horas y lo que les pidas lo hacen rapido. Liz me ha atendido super bien muchas gracias

Mascotinta
Spain
About 2 months using the app
January 11, 2024

very supportive and fast

Lioroucci
Egypt
4 months using the app
December 24, 2023

Great app with great support team.
Audrey and Gideon Helped me.

eleganto
Israel
2 months using the app
January 15, 2024

I highly recommend this easy-to-configure application and the customer service is always there to help you

Azure Bijoux
France
About 4 hours using the app
January 18, 2024

Nice service and app.

SALTUM
China
18 days using the app
December 31, 2023

The app does not work I've tried it on two different storefronts. And customer support Is not helpful. It only has so many 5 stars because the customer support makes you put in a 5-star review after making you get in contact with them because the app wasn't working in the first place.

Intrepid
United States
About 16 hours using the app
Avada replied January 2, 2024

Dear Intrepid store owner,

We want to extend our sincere apologies for the inconvenience you've experienced with our app. Your feedback is incredibly important to us, and we're committed to resolving any issues you may have encountered.

We understand that you've faced challenges with the app not working on two different storefronts and that our customer support fell short of meeting your expectations. We genuinely apologize for any frustration this may have caused.

We'd also like to address your comment about our customer support and the 5-star reviews. We do not intend to pressure users into giving positive reviews. Our goal is to collect genuine feedback to enhance our services. I'm sorry if there was any misunderstanding in this regard.

Your satisfaction is our top priority, and we're here to work towards a resolution. If you could share more details about the challenges you faced, we'll do our best to rectify the situation.

Thank you for bringing this to our attention, and we appreciate your patience as we work towards a positive resolution.

Best regards,
Avada support team

February 6, 2024

what a fantastic plugin also support staff is quick as possible
immediate replies and sure sure help
special thanks to Hana.

Bluprint
India
About 1 hour using the app